Please join me in congratulating our very own Dircks Owner Operator, Robert Woods, Jr. recently, it was announced that Robert was named the Western Region’s Household Goods Runner-Up Van Operator of the Month for June 2012! This recognition allows all top-performing van operators to be honored by the Unigroup Safety Department along with the Operations Division, and recognizes outstanding van operators in the areas of operational cooperation, cargo claims prevention, safety compliance, and quality customer service.
To qualify for the Van Operator of the Month /Runner-Up Excellence Performance Award, a van operator must meet minimum statistical criteria. The eligible van operator must:
· Be qualified in the Mayflower system for the previous 12 months.
· Have serviced at least 60 shipments.
· Have an individual SPR of at least 25,000.
· Have 100 in safety.
· Be a 1 rated van operator.
To put it in plain words, this is a HUGE achievement, and we are honored to have Robert as part of the Dircks team. In a business where customer service and satisfaction means everything, people such as Robert make success possible for the entire organization. And for our customers, it’s yet another reminder that when choosing Dircks, you can get your move taken care with peace of mind!
We phoned Robert to congratulate him, and he shared what the award means to him. “This award means a lot to me and a high percentage of the credit goes to my wife Tina, who is with me on the road every day. I couldn’t be the van operator I am without all of her help.”
Congratulate to both Robert and Tina on earning this prestigious award. This is a true reflection of the level of quality we hope to achieve for our customers and we thank Robert and Tina for their efforts!