The Mayflower Heart of Quality Award recognizes outstanding move coordinators based on customer survey scores. Move coordinators are the crucial link to maintaining a positive relationship with the customer by helping them through a stressful time. Successful move coordinators think of themselves as customer advocates. They work diligently to keep the customer informed and respond to any and all concerns. These individuals embrace the concept of being the one point of contact for their customers, work for “customers for life” and are willing to go the extra mile.
We are so proud to have one of these coordinators on our team! Sina McMahan was awarded this year’s Heart of Quality award for the A1 size category (500+ shipments). Thank you Sina for always going the extra mile for our customers, and congratulations on receiving this high honor!