Thank you for the help with the move. I appreciate all of your efforts to make it as smooth as possible. Your crew was courteous and efficient. I appreciate the timely delivery and saving me money for the shuttle! You’re highly recommended!Laura - December 16 2014
To Sara Reichley of Dircks Moving & Logistics
“The move is now complete. I want to thank you for all your assistance in making my move as smooth as possible. You responded to all my calls, and there were many, with care and professionalism. No matter what the question or concern you took it seriously. When a few issues arose during the move you responded quickly to resolve them. I appreciate that. I will be recommending you and your company to all anyone who asks for a moving recommendation. Thank you again for all your assistance.”L. Marriott - November 11 2014
This is a GREAT company!! I had to relocate for business from Phoenix to Boston and it was a huge change for our family. It is just about as far away from Arizona as you can go within the U.S. That being said, Misty was AWESOME when she called for the phone survey to decide how much space we would need on the truck. Because I was already working in Massachusetts and the time is three hours off, it was difficult for us to connect. She gave me her personal cell phone number and told me that she would take my call after I got off work (which is three hours after she got off work). That small act showed me dedication and professionalism.
I was not present for the packing and loading of the truck but my wife said they did a fantastic job. She couldn’t have been happier. We have moved on our own several times before but after this experience it was proven that money spent on a mover is well worth it! The headache and hassle of packing and moving can really take a toll on a family that relocates often.
Here we are now, a week or so since our belongings have arrived and not a single item was damaged, scratched, or lost. We love Dircks Moving and Logistics and we recommend them for all moving needs!H. Crum - November 11 2014
We have used movers several times in the past and I have NEVER worked with a team like this! They were all very professional, knowledgable, and a JOY to work with!! I would definitely recommend Dircks to other Mayo Clinic employees who are relocating! The company should hang on to this team, as they work so well with each other and give the client a great sense of confidence that everything is handled and will go smoothly!! And it did go smoothly from the very start to the very end. I am VERY impressed and will definitely use Dircks again.
They were EXCEPTIONAL and a joy to have in our house. We thoroughly enjoyed working with them and anything we requested, they were more than willing to accommodate us. They were a real class act. And we loved Ed McBride!!! He is a heck of a guy and takes great pride in his work. Dircks is very lucky to have him…......so hang on to him! He’s a real keeper!!
They were the BEST and we enjoyed working with ALL of them!! And like I answered on the last page, we LOVED Ed McBride and how he runs his team. Everyone works hard, but is very happy and glad to be there. He wanted us to be VERY satisfied with the end result, which made the whole move a wonderful experience!
Alicia Tobin (moving coordinator)- I knew she was the one for us after the first phone call. She is very professional, knowledgeable, direct and to the point, which I greatly appreciated! She planned and executed the move flawlessly. And was always available for any questions or concerns I had regarding the move. I feel she is a great asset to Mayflower and they are extremely lucky to have her!! Eddie McBride (Driver/packer/deliveryman) We LOVED this guy, and he actually made the stressful time of moving, a joy!!. He was very professional, but made it all seem easy and nothing was a problem that he couldn’t handle. He was very respectful of his team, and spoke very highly of Alicia Tobin, saying she is the best at what she does!! Alex McBride, James, Scott, Josh, and DJ, ALL did a fabulous job for us and should be recognized for the excellent employees that they are!!!
All 5’s, definitely would recommend. Very nice comments about Alicia, Eddie, and everyone involved. Great job!K. Kennedy - November 04 2014
I just wanted to send a quick note of thanks for your help with our relocation. Our furniture and belongings arrived last Saturday, and while we are still unpacking, we are finally getting settled in. Couldn’t have done this without you and your team!J. LaBar - September 09 2014
We have moved with professional 8 times over the last 20 years. This last move we were asked to make arrangements ourselves , which was a first. I only called 2 big name companies Allied & United. After reading the reviews on their local companies, which were NOT impressive, we decided to look up reviews for local packing companies & stumbled upon Dircks who works with Mayflower.
I was impressed right away with our estimator Jacob. He was timely, professional, caring and personable. I hit lotto though with our packers. They are a senior team at Dirks, Flora & Betty. They were awesome right away. These ladies are hands down by far the BEST packers I have EVER had…Dirk’s needs to pay these ladies way more, loved,loved,loved them. I have been a service oriented manager for a company that demands great service, these ladies were fantastic! I told them we had lost a set of car keys years ago & a garage door opener & they found both items. I left them alone in my home & went to buy them lunch. I have NEVER done that ever. They found money & gave it to me. They were awesome. Nothing I have unpacked has been broken yet, another first. They threw trash away, most movers dump it in a box. They packed with thought & care, which sadly does not happen enough. I can not say enough about them ...Flora & Betty are the best = ) !!!!!
Our moving crew was awesome, too. They handled everything in a professional way & were always there Exactly when they said they would be! We had to go to my MIL’s & pick up another item & they took great care if it.
Our items were delivered on the first day of the spread. We LOVED this experience & highly reccommend Dircks!
We had one glitch with the appliance disconnect company Dirks contracyed to disconnect our fridge & washing machine. We ended up having to leave our washing machine, but this was not Dirck’s fault. I suggest disconnecting things earlier than day before so if there is an issue you can be sure to take it with you. Hoestly it all worked out my new washer & dryer are life changing. LOL.M.C. - August 18 2014
5 out of 5’s on all survey questions!! Comments: Alicia A. Tobin in Dircks moving in Phoenix, AZ has been exceptional in dealing with our move as well as responding to our queries. She was prompt with her replies and any follow-up related to our move, transparent in her dealings and patient with our queries.M. Chadha - August 19 2014
We were very pleased (and more than a little relieved) by the professional service we received from everyone at Dircks. Your company passed all of the red flag tests: an A+ rating with the BBB, only two complaints in 20 years on the DOT FMCA website, an accurate onsite inventory survey, insurance included in the price and a specific delivery date window. Since storage was not required, our household goods were loaded onto the truck only once and off the truck only once for delivery. The crew was so organized, professional and generally awesome, that for the first time after we loaded out, I was not worried about the move. Laura and Chris are incredible assets to your company. They unloaded everything and reassembled the furniture themselves since they didn’t have a New York City crew member to helpInterstate Residential Move - August 18 2014
I am writing to share my feelings of complete and total satisfaction with the way Olga was helpful on the visit. She is a consummate professional with a very pleasant personality. She took care of the requests I made prior to my visit, and was very attentive to what was needed during the visit. We even had to make a few adjustments to the schedule while on site and she made those adjustments with ease. It was a complete joy working with Olga and her team on my visit to your facility. She should be commended for the manner in which she represents the best of what Dircks Moving and Storage stands for delivering customer service to the extent that prompts a customer to write a letter is commendable! Great job Olga!M. Grigsby - July 09 2014
We were very pleased (and more than a little relieved) by the professional service we received from everyone at Dircks. Your company passed all of the red flag tests: an A+ rating with the BBB, only two complaints in 20 years on the DOT FMCA website, an accurate onsite inventory survey, insurance included in the price and a specific delivery date window.
Since storage was not required, our household goods were loaded onto the truck only once and off the truck only once for delivery. The crew was so organized, professional and generally awesome, that for the first time after we loaded out, I was not worried about the move. Laura and Chris are incredible assets to your company. They unloaded everything and reassembled the furniture themselves since they didn’t have a New York City crew member to help.
Everything was delivered on time and undamaged. Being able to track the movers across country, while not necessarily a requirement, was an added benefit to put us at ease through the process.
Having researched many moving companies and read numerous horror stories, I had come to the conclusion there were no good ones, just varying degrees of bad. Your company proved me wrong, and demonstrated the importance of having a reputable and nationally known company.
Please extend my compliments and thanks to everyone.Phoenix, Ariz. - June 23 2014
Good Morning Mr. Dircks,
I am writing to you this morning to be sure you know what a wonderful
moving experience we had with your company. My husband works with
Discount Tire and was recently promoted and we are relocating from Tucson.
This was our first relocation with a professional moving company. The
first experience with your company was with Alicia, she was very friendly,
informative and confident. Gives the customer a sense of confidence also!
Everything happened just as she said it would. On “packing day”, Chris,
Bryce and Hurley came. They were so friendly, knowledgable and just made
the experience so “stress” free! They did an awesome job at keeping me
informed of what they were doing and what the next steps were. Everything
proceeded as planned. These guys went above and beyond in helping us. I
really appreciated their experience. I was actually sad when it was time
for them to “leave”! lol I felt such a sense of “comfort” with them
around and their experience! My “first Phoenix friends”! lol
Just thought it was important for you to know how the employees you have
are doing such a wonderful job at representing your company. My husbands
company also prides itself with having friendly and knowledgable
employees! So, we can really appreciate other companies that strive for
Thank you again,
A completely satisfied customer,
I just wanted to say thanks for picking up the Honeywell engine. We now have it in our ASU lab and are making plans to use it, teaching jet engines this coming fall semester. We could not have done it without Dirck’s Moving and Logistics providing the pickup and delivery. The engine was a little bigger than I had planned, it weighed about 1200 lbs. and was on a 10 foot frame. Fortunately your driver Don Led was able to work it out and make it fit into the truck. He was also a big help in unloading it here at ASU. Also please thank Kim Watkins for her help In coordinating/scheduling all these activities with Honeywell and your driver. Everything went very smooth and professional. Thanks again Rick for helping ASU get this engine, we appreciate everything you and your employees have done. Cheers.J. Kimberly - May 20 2014
I wanted to touch base with you now that the move is complete and provide
The first movers we contacted appeared to be a solid company with a B
rating with the BBB. Two days before the move we found out they had two
company names, and the other name had numerous complaints, including
‘hostage’ complaints, and an F rating with the BBB, which is when I
contacted Dircks. I’m so glad I did.
We were very pleased (and more than a little relieved) by the professional
service we received from everyone at Dircks. Your company passed all of
the red flag tests: an A+ rating with the BBB, only two complaints in 20
years on the DOT FMCA website, an accurate onsite inventory survey,
insurance included in the price, and a specific delivery date window. (The
other company ‘thought it would take a couple of weeks’, and was going to
charge us double to have everything insured).
Since storage was not required, our household goods were loaded onto the
only truck once, and off the truck only once for delivery. (The other
company planned to ‘shuttle’ to and from warehouses in Phoenix and NYC,
then transfer everything to the interstate moving truck. I’m sure that’s
why they have so many loss and damage complaints).
The crew was so organized, professional and generally awesome, that for
the first time after we loaded out I was not worried about the move. Laura
and Chris are incredible assets to your company. They unloaded everything
and reassembled the furniture themselves since they didn’t have a NYC crew
member to help.
Everything was delivered on time and undamaged. Being able to track the
movers across country, while not necessarily a requirement, was an added
benefit to put us at ease through the process.
Having researched many moving companies and read numerous horror stories,
I had come to the conclusion there were no good ones, just varying degrees
of bad. Your company proved me wrong, and demonstrated the importance of
having a reputable and nationally known company.
Please extend my compliments and thanks to everyone.
G. Phetteplace - May 08 2014
Your crew this morning, John Montano & Salvador enriquez, did a great job, worked really hard and were very courteous, responsible & professional throughout the move. It was a pleasure working with them and I’d be happy to have them work on
any of our projects again in the future.
- K. Jones, College of Liberal Arts & Sciences, Arizona State UniversityK. Jones ASU - March 07 2014
Coordinating person in Arizona (Alicia Tobin) was awesome through out the whole process. Mike Kemp and all the packers were very proffesional with both the packing and the un-packing process and kept in contact with me and were always on time. Mike and his assistant that was with him, as well as Alicia Tobin with Dirck’s. They all made this move as enjoyable as can be.
J. Welsh - January 31 2014
Steve Hook - Throughly reviewed and inspected my goods. Great follow through and Follow up. Estimated cost were on target. Sara Reichley coordinated the move and communication from Sara was proactive. She always contacted me first, I never had to call for status. Sara kept me fully informed & updated. Logan and Lillian - Driver , inventory and packing performed excellant and sincerly cared about our belongings. Fantastic job by the entire Dircks Team
Special thanks to Sara Smith-Reichley, Logan McCaskill and Stephen Hook.
John Osborne driver and leader of load and unload crew. Professional, on time and very helpful. Many updates to us during whole process.
5s all down the line! Nice work Alicia Tobin and John Osborne!B. Sauerman - January 14 2014
Julie from Dirks is awesome! She was the reason our move went as well as it did.
Julie Hankins Was one of the best at providing customer experience that I have had the pleasure of working with. I expected Mayflower to be professional and had high expectations however, she knocked it out of the park and would be an asset to any company.
Splitting the delivery was not ideal but the original driver was excellent at pickup trying to ensure we had what we needed on the first truck.
Wow! Awesome comments and perfect scores on this one. Great work Julie Hankins, Jim Tate and Leonard Erickson.D.& J. Terry - January 10 2014
The entire packing crew in Scottsdale home was outstanding! The lead gentleman was very professional as were his packers. Top notch!!!!! Thanks to the hard working Dircks employees: Sara Smith-Reichley, Stephen Hook and David Carr.R. Blomquist - January 06 2014
Alicia Tobin took excellent care of getting all of the paperwork taken care of and I felt that I could call her with any questions regarding our move. Our driver Hank was amazing! He was very professional, and made sure to let us know every step of the way what the status was of our move. He called several times while driving our belongings across country to give us updates, there was a big storm so that gave us peace of mind while traveling to our new home. I would definitely recommend your services to anyone making a big move. Moving across country is stressful and you made it that much easier for us to get settled. Thank you!C. Barnett - January 02 2014
Comments About Loading Services:
We felt the driver, Jerry, and his assistants really cared. They were very accommodating and considerate.
Comments About Consult:
We really enjoyed working with Mr. Jim Tate and Julie, everything worked like clock work. Great company to work with.
Comments About Loading Services:
Jerry and his crew were excellent!
Overall Move Performance
Willingness to Recommend
Definitely would recommend
Special Recognition Comments
Jim Tate Julie Jerry
Great service! This is our first move with a moving company and it couldn’t have been smoother. Anytime I had a question, my call or email was immediately answered. Juli would call occasionally to check up on status.
Great job packing our mirror and large framed photo. Packed everything well
Juli Hankins- moving coordinator, kept me informed, answered questions Michael Tull-surveyed house, very helpful explaining process.A. Steffen - December 16 2013
Alicia Tobin was my point of contact throughout my relocation process and she was phenomenal in keeping me informed and helping me throughout. I am sincerely grateful for having her to help me through this huge process of moving across the country! Also, though I don’t remember their names, all of the people I encountered during my move both in Florida and in Arizona were exceptional. Thank you for making a normally very stressful process practically stress free!
Comments about delivery service:
Great group of guys…very friendly and had all of my belongings in my new home quickly and damage free.
Comments about packing:
They were friendly and very quick, yet handled everything with care.
Eddie McBride and his team did a superior job. Our move was flawless. I would recommend them to anyone.Eddie and team on the packing, move and unpacking and and Steve Hook on making all the arrangements. Sara Reichley called me continuously to check on our move and she was very good as well. Once again, Eddie and his team were fabulous. I’ve moved 9 times in the last 20 years and they were the best I’ve experienced.H. Hinton - December 05 2013
Jake Nicol , Moving Consultant, was very professional, very through on his quote, knew what he was doing. He always returned calls. Was very patient when I was undecided on what was being moved….Mayflower is lucky to have Jake represent them…. Sara Reichley, Move Coordinator, was always very helpful when ever I called. When there was a situation that arose because of my Bank not being in a close location to my home, she helped me, with many phone calls, finally figuring out how to solve the problem….Mayflower is also lucky to have her represent them.. Eddie Amador, Owner/Driver: was very careful with all my belongings. He treated them like his own and I appreciated that. I was confident that he would deliver everything and in a timely matter. He represents Mayflower well and Mayflower is lucky to have him. These 3 people mentioned are all very professional and should be highly commended….B. Mcgovern - December 03 2013
Thank you for your assistance on our move to Arizona as well as the moves of items to Illinois and Chicago. All four deliveries went flawlessly. Your coordination and the work of the movers (Jim and Debra May) was professionally done. Everyone who helped was courteous and helpful. My Husband and I had previously had a very negative experience with another moving company. You and your team made it look easy! We sincerely appreciate your efforts and will highly recommend you to others.S. Weis Mayo Clinic - November 06 2013
So, I was moving back to Michigan and needed a professional moving company to get my stuff across the country. I got a total of four quotes, and decided on these guys. I had Jacob come out to my apartment to look at my stuff and do a walk through with what I was going to take and how much it would cost.
Jacob was awesome! Aside from giving me a reasonable quote, he was totally professional and had a really warm friendly demeanor. The whole thing took about an hour, and he gave me a few options of how I wanted it shipped. I decided on the crate containers, which came with $10,000 insurance on each one that I used. I only needed two, and that worked out perfectly! He was right on. He emailed me a quote and after I was ready, I scheduled my move with him.
The guys got to my apartment about a half an hour after they told me they would, and they were so awesome! They had all the tools they needed, like ramps, professional wraps for my furniture and took great care when loading my stuff into the truck. It was about three hours to load, do paperwork, and have them clean up their supplies when they were done. Overall a very positive stress free experience.
The office also called while we were loading to make sure everything was going as planned and to see if things were okay. I was also able to schedule my delivery when it got into town, and again, they were there within half an hour of their expected scheduled time. Three guys showed up and unloaded my stuff in no time. Half of it wen inside and the other half is in my moms garage. Guys were efficient, friendly overall really professional and quick.
I would recommend these guys in a heartbeat if you want a reliable moving company that is trustworthy and professional. Prices are competitive, and it was an overall great experience. I would use them again in the future.Amy B. - October 29 2013
Ramon Machado, Danny V., Jose C., Victor, George & Jim Tate, all of Dircks. I was involved in a three-way move/shipping and they were wonderful. They all were courteous, considerate and careful in handling my belongings. They were very efficient & did not waste time. I believe they should be commended. Jim Tate was exceptional in providing me weith information relative to moving - he was super.Mary B. - October 21 2013
I wanted to pass along that everyone involved in our move did such a good job. The entire process was a great experience from the communication to the schedulers, to the movers being very nice with our kids as they arranged things in their rooms, to the follow up call to make sure the move was satisfactory. While I’m glad I don’t have to move houses on a regular basis, at least this part of the process was easy.T. Kerrigan - October 16 2013
Tina Statham, Michael Tull, and Bryce Dimattio were the standouts amongst a pretty great group of people. Their communication was superior and much appreciated.R. Weishaar - October 03 2013
I’m finally up and running so I wanted to THANK YOU again for the ‘over the top’ customer service! The movers were knowledgeable, courteous, and MOST helpful! As I said, I wanted to adopt them all! Many thanks for YOUR help as we hit snag after snag up until the very last minute, and you were able to work with us every step of the way. HUGE THANKS!J. & C. Gielniak - October 01 2013
Steve, sales. Tina, coordinator, Christian, driver were all excellent! We are happy to say it was a very succesfull journey. 5 out of 5’s on everything!S. Mclaughlin - September 25 2013
“Our experience with Dircks has been wonderful and we cannot thank you
enough for the great service Lacy, George, Tim and Shane gave us. I am
happy to have experienced the excellent service from Dircks.”
I would like to extend our sincere appreciation regarding your site visit. Ernie and team were very courteous and efficient with relocating the items! Overall it was a great experience!!
We look forward in working with Dircks on future HIDA projects!
Another note to compliment our Dircks Team for another successful weekend,
and if you look at the last month we have moved over 500 people. Please
pass on my thanks to Mike and all of his crew that continuously work to
make our moves seamless. I truly appreciate his passion and commitment to
complete projects week after week. Thanks again!
“I wanted to let you know that the men who have been working on this project since we started have been an absolute pleasure to work with. This is my first time working with Dircks and after the experience that I have had so far with your company, I am very pleased and look forward to doing more business with you in the future. The men who have been onsite at Pinecrest are very hardworking individuals with great attitudes! They have done a fantastic job proving what an outstanding company you are! I would appreciate it if you could pass this information along to their supervisor.”Amanda Nelson of Weitz Construction Co. - August 02 2013
“We had an overall wonderful experience with our move. Thank you! We were very impressed with the excellent communication and coordination of our move by Juli Hankins. The driver Vance (Mayflower driver) and his two assistants Albert and Kyle who dropped off our items were very good. They took excellent care unloading our items and did an amazing job organizing them in the storage unit. Thank you very much!”C.& A. Wittwer - July 30 2013
J. & J. Ross sent a letter to our Rick Dircks expressing how happy they were with Dircks team. “All the staff and crew did an exceptional job and exceeded our expectations. We highly recommend Dircks and our Real Estate Agent asked for business’ cards to refer Dircks to all new homeowners. That is how much I ranted and raved about the service. On a scale of 1 to 10… 10 being the highest. Dircks gets 1 million.”J. & J. Ross - July 24 2013
Comments About Consult/Estimating/Coord
We were really impressed with Jim Tate! What a difference between him and the representatives from the two other companies that we contacted!!! We felt so much more comfortable dealing with him and quickly decided that we really wanted him and Mayflower taking care of our stuff. And his assistant, Juli, was very helpful to us, too, right up to the very end when we had a little trouble with the third party people putting the mirrors and arch together at the end. She knew how to get them do what they were supposed to do when they were supposed to do it!
Comments About Packing Services
It wasn’t a “packing crew” that packed the few things that needed to be packed at the very end when they loaded—it was the movers themselves that helped us then (Ed McBride, his son, Alex and James, his helper. When we were worried about how to finish up with a few extra items they just had us set them to one side and ended up packing them in a separate box for us. Ed even repaired my wife’s cedar chest when I inadvertently pulled a little piece of it apart. When they delivered it you couldn’t even tell I had damaged it!)
Comments About Loading Services
I already told you that they were great!!! Really hard workers who worked quickly, but carefully and who really wanted to protect all of our stuff from beginning to end!
Comments About Delivery Services
Windows just “updated” my computer and lost what I had already written here, but I’ll try to do them over. Ed McBride and his son, Alex, were the ones who delivered our stuff. They were fantastic. My wife and I arrived here four days before they did. When I saw the setup here, and how far they were going to have to carry everything from their van to our apartment I was so upset that I actually lost sleep over it, wondering how they’d ever manage it. When they arrived they put my mind at ease and told me not to worry—but it really was an awful job for them. They worked like beavers from 10 a.m. until after 8:30 p.m. but continued to handle everything with great care, right to the very end. I don’t know how they could continue the way they did! They really were amazing!!!!! We were so fortunate to have them instead of someone else!!!!! And the little old lady in the next apartment was so concerned for them that she brought over crackers, a bar of cheddar cheese and Cokes for all of us at about 8 p.m.!
Special Recognition Comments
Jim Tate, his assistant, Juli, and the moving crew, Ed McBride and his son, Alex—and James their loading helper should all received “Distinguished Service Crosses” for distinguished and outstanding service!!!!!
I write to thank you for a terrific experience with Dircks Moving and Logistics. Our recent home move went as smoothly as could be expected and a lot of it was tied to the great work of your team.
Each and every one of your team members were very professional and pleasant to work with – Mike Tull, Kathy Fitzpatrick, Tina (last name escapes me), Izzy and the moving team. Our items were handled with great care, on one of the hottest days in recent memory no less.
Hats off to the Dircks team for a great experience!
Your team was moving his family into his new home and he could not say enough about the great service you provided to him and his family. He was not expecting this to go smoothly, and it had done so without a hitch. This is one of many compliments I have received from physicians I have assisted over these past 5 years. You never disappoint, you just amaze me. Thank you both and to your team of movers, please convey my sincere thanks and job well done.Dr. B - July 09 2013
Thank you for your help with the final phase of our moving project. Your crew were most efficient and the move went very smoothly.University of Arizona College of Medicine-Phoenix - May 29 2013
I wanted to let you know how pleased I am with the way my mom’s move unfolded last Wednesday. Your team could not have been more accommodating. In particular, Bryce (I think that is his name…he move to AZ from Massachusetts) was so helpful in moving objects back and forth until we felt that they were positioned just right.
Thanks for your help in making my mom’s move as easy as possible. Please feel free to have prospective clients call me. I will be happy to sing your praises!
“We are so pleased with how professional and efficient Eddie McBride was! We could not have asked for a better mover and throughout a tough cross county move, Eddie made the experience so pleasant! We would use him again in a heartbeat! Thanks for all your help!”J & A Johnson - May 06 2013
I want to express our appreciation for the OUTSTANDING job that your crew of Tony, Justin and Gustavo did in moving us to Prescott. They were extremely professional, attentive, careful / protective with our furniture and with the house and made this move incredibly easy for us. As a crew, and individually, they were efficient, engaging, helpful and just went over and above anything we expected.
My wife and I did not want this event to pass without acknowledging the efforts and professional manner of these three gentlemen. Your company should be very proud of the way in which they performed their duties and represented Dircks. Please pass along our best regards to them.
Our thanks to all for a job extremely well done
I just wanted to extend a HUGE thank you to your driver, Christopher Briscolino.
He recently hauled this order for us and when he got to origin, he contacted us to let us know he was very concerned with how the order was packed. As a result, we were able to connect with the DA to set up a QC person to be on site for the delivery to keep an eye on things and smooth anything over with the customer. The DA’s QC person left me a VM on Saturday, during the delivery to say that Christopher had been great. He assisted the customer with all of her unpacking that she wanted and just really took the time to make sure he was providing a quality move to the customer.
I cannot thank him enough. This is a big account for us and his understanding of that allowed us to react prior to the delivery to provide quality service. Not to mention, all of my interactions with him on the phone were positive and he was extremely helpful in providing appropriate information all throughout this relocation. A huge thank you goes out to Christopher!T. Lazdowsky - May 01 2013
I wanted to take the time to tell you that our move from Phoenix to Charles Town went off smoothly and without a single glitch. The moving crew, led by Michael and Linda MacCurry were both professional and personable. My only regret is that I didn’t have them come in prior to the move and pack everything, although they were quite agreeable to pack what my husband and I couldn’t manage to finish. Mike and Linda kept in touch with us along their route to let us know their approximate time of arrival and they pulled the moving van up to our new house ten minutes earlier than they estimated. The two of them almost (and I mean almost) made moving fun. After going through this experience to state that they almost made it fun is just short of a miracle because moving across the country is probably one of the most stressful things my husband and I have done. Thank you Dircks Mayflower for giving us a wonderful mover and for making this difficult task go as smoothly as possible.L. Marino - April 28 2013
My whole move experience with Dircks was awesome. I have nothing but rave reviews for Jason Rauscher and his crew. They were professional and accommodating; and so thoughtful to my mom during loading when it was raining and cold. I cannot thank them enough. I will be filling out the survey with all 5’s!S. Hammer, Mayo Clinic - April 22 2013
I spent 12 years in the moving industry and this was the best local move I have ever experienced from start to finish! You should be very proud of all of your personnel! Even after we added additional items to be packed, the crew diligently continued to pack everything with extreme care and a great attitude, We would not hesitate to recommend Dircks Moving & Logistics. Thanks again for the great experience!J & B Cornell - April 12 2013
The team of people at Dircks made our move as enjoyable as possible. Everyone from your office team to the movers on both sides of the USA was fantastic to work with. Kudos to Chris Briscolino for his attitude and work ethic and the way he explained all aspects of the packing and move to my father-in-law Walter and made him feel comfortable with the cross country move. At 92 years old, moving can be a stressful event and all the Dircks team made it as easy as possible. I would highly recommend Dircks Moving to anyone and told Chris that we would ask for him again if we need to move again, even if it meant Chris had to come back to Boston to help us out! A+ rating from this satisfied customer.W. Bonia - April 11 2013
We have moved 4 times and have used Mayflower in the past but this was the easiest move and a thoroughly professional and efficient crew. Mayflower is good, but Dircks is excellent.E. & J. Sandwick - April 09 2013
I actually had to call Dircks directly to tell them how much I appreciated the kindness and professionalism of their packers. I was so thrilled with how simple and efficient my move was, and it is all thanks to the staff who helped me. I could tell right away that Betty and Flora were experienced and that they would take very good care of our things. I am so thankful for their expert packing!P. Schweitzer - April 04 2013
I just wanted to let everyone know that our driver, Evaristo Sanchez, was wonderful! I can’t stop raving about what a great job he did. I want to tell everyone what a friendly and expert staff they have at Dircks.C. Lever - April 03 2013
Let me preface this by saying that due to some personal struggles, I really needed the understanding and help with this move!
I want to let you know how great it was to work with Mayflower through Dircks Moving & Logistics in Phoenix, AZ. Jim Tate was wonderful; explained everything and was very patient with me! He went beyond helpful! Juli Hankins went above and beyond her duties to take care of any problem, (created by me) to see that my move was smooth! The driver of the moving van, Esteban, was so very knowledgeable as he went about his duties! The loading and packing were extremely well done and in a timely fashion! The delivery was also well done and went smoothly!
Everyone had such a great attitude and went out of their way to be kind and helpful! I am so very grateful! Thank you all for making a difficult situation for me so tolerable! God Bless!
Thank you to the Dircks team for following up by asking how the move went. Your team had a bit of a project here removing the freezer from one of the rooms, but they did a good job. All three of the movers were focused on the task and had pleasant attitudes. Overall they did a great job! Thank you for your help.M. Szczotka - March 28 2013
The team of people at Dircks made our move as enjoyable as possible. Everyone from the office team to the movers on both sides of the USA was fantastic to work with. Kudos to Chris Briscolino for his great attitude and work ethic, and the way he explained all aspects of the packing and move to my father-in-law Walter and made him feel comfortable with the cross country move. At 92 years old, moving can be a stressful event and everyone from the Dircks team made it as easy as possible. I would highly recommend Dircks Moving to anyone. I told Chris that we would ask for him again if we need to move again, even if it meant Chris had to come back to Boston to help us out! A+ rating from this satisfied customer.D. Haartz - March 28 2013
As soon as we finished our move, I wanted to tell everyone that the crew that was here helping us did an excellent job. Not only were they very courteous but they moved very swiftly with care with our items. I can’t say enough about how pleased we were with the crew and their expertise. I would highly recommend them for any job I have in the future and hope that they receive this message as well.D. & L. Long - March 26 2013
Oscar and Francisco were the best crew I have ever worked with! I am so happy that I used Dircks Moving, and I will definitely recommend them to everyone I know! Thanks for all your hard work making my move as easy as possible!C. Cutlip - March 22 2013
Thanks for providing a great moving experience on moving day. Bill and the crew were professional, fast, and easy to work with. We had a great experience and wish all the best to everyone at Dircks.J. Bassett, Coca-Cola - March 19 2013
Everyone involved in my move was extremely helpful. I really appreciated your effort to accelerate my delivery in order to meet my needs. Your movers were great and very personable and friendly. Our move was timely, efficient, and there were no breakages. Thanks for all of your team’s hard work.J. Prescott - March 14 2013
Thank you to all at Dircks Moving & Logistics. I am so appreciative for your affability and integrity. I work with many people that travel with Hoffman from site to site for Intel builds around the world, and I will keep your contacts for referral to all I can give it to. I am so grateful for all the help in our most recent move.C. Brown - March 11 2013
The crew was extremely professional, respectful and did a great job packing our goods. They are all hard workers and very friendly. Steve has great communication skills, very polite, goes above and beyond doing his job and he’s a keeper! John is a true gentleman, very smart. He did a great job making sure nothing was left unpacked, and handled our goods very carefully. Efrain does a great job staying on top of everything and pleasing the customer! Melissa (Hermelinda) is a sweetheart and a very fast learner. The only reason we knew she was in training was because someone else told us.G. Bravo - March 08 2013
Dircks organized my move from Arizona to Pennsylvania in June, 2012. After 8 months, the last box has been unpacked & everything unwrapped! Mayflower/Dircks was fantastic and positive, so thanks to the mover and crew!!!!! If I ever need to move again you will be called, so please tell your bosses about this positive feedback. I’m sorry it took so long but my stuff was in storage until yesterday. And even after all that time, everything was in top condition!J. Monk - March 01 2013
I just got home from helping get my parents set up in their new home at the Assisted Living Complex. I would like to tell you what a wonderful job you and your company have done from start to finish. From the time you contacted me with a quote and information about your company until the time they brought in the last box, I have been very pleased with the service. You were very understanding and patient with us when we started the process and whatever you said you would do, you followed through. The man that packed came in and did his job and was very pleasant. Then there is Dean and his crew. They were awesome! They were prompt and very professional at all times and were very patient while my parents told them where they wanted all their items placed. They would have moved something 5 times if that is what my parents had wanted. They moved quickly and carefully and the job was done in no time.
I would recommend your company to anyone!! Thank you very much for a job very well done.
Our office supervisor, Mr. Rydzewski, is a slightly difficult customer. He had very stringent time constraints and on the Friday evening before our move, he advised us that he was only available for one hour on Monday (the original scheduled move day), and between 10-2 on Tuesday. We called Dircks and Lacy promptly jumped on the case and was able to reschedule for Tuesday between 10-12. There was slight miscommunication on the ETA to the customer and when we called to check on the crew’s arrival time, once again Lacy jumped quickly on the problem and responded with timely updates. Lacy is always a pleasure to work with, and her attention to detail with our “high maintenance” Intel customers, makes my job easier.B. Taylor - February 05 2013
Alicia was excellent and on top of every detail & very responsive. Betty & Flora were wonderful and I would recommend them to anyone; they were beyond great! It is unbelievable how well they packed everything. Mark Balazs was amazing with my kids & even gave them a tour of his truck. He hired top notch labor who was excellent & hard working. My Dad was a truck driver for 26 years & Mark has one of the cleanest trucks I’ve ever seen. Alicia, Betty & Flora, & Mark and the Dircks team did an excellent job. I simply couldn’t have asked for a better experience.D. Bays - February 01 2013
I told my realtor she should be referring all her clients to use Dircks for their moves. I had a wonderful experience with Dircks and couldn’t have been happier.M. Nendick - January 04 2013
The service was excellent and the personnel providing the packing and loading were very professional, respectful and fast.F. Espinosa Barajas - January 04 2013
The move is done. I just wanted to say that Gary and his team were great. They were very efficient and they all had a great attitude. If we have any other moving needs in the future in Phoenix, I would like to use them again.
I could not have been happier with your crew; they were absolutely terrific. You shouldn’t ever break up those 4 guys; they took an estimated 9-hour job and worked their rear ends off and turned it into a 7-hour job and did everything incredibly well. They were like ‘The Four Horseman.’ Thank you for a wonderful experience.S. Dubinka - December 17 2012
Everything went very well with no issues to report. And by the way, Ernie is a superstar!R. Harper - December 13 2012
Christian Mayo and the crew are doing a great job and are both friendly and professional. Also, Mike Tull gave us a great quote it was a pleasure to work with him.M. Lathrop - December 07 2012
First the move and packing from Surprise, AZ. was done professionally and quickly. The gentlemen were courteous and treated our belongings as if they were their own. Also the packing of a large piece of glass and a Tiffany style ceiling lamp were expertly done. Mr. Evaristo Sanchez and his crew did an excellent job. Thank you all!!! I give both crews 10 out of 10 for their service, friendliness and above all their professionalism. I would also like to thank Jim Tate for his help and advice in our packing needs. Again thank you all for a super move.R. Sells - December 10 2012
Alicia, I wanted to let you know our move went perfectly this weekend. Ozzy and his crew were great and very efficient. Thank you again for all your help and for making the transition to AZ an easy one.A. Kolb - December 07 2012
My move was just perfect. The movers were super friendly and helpful. They packed and transported my goods in a quick and safe way, and delivered so quickly. Over all I could not have been more pleased with the service that your company provided me. Michael Tull was a great help and assistance and the move went without a hitch. The movers did need to get a smaller truck to deliver to my residence because of low height restrictions on a bridge that was accessing the road to my residence. Thank you Michael, Joe(non-Dircks Van Operator) and Jeff, for a job well done. Thank you again!S. Breeding - December 05 2012
Per Greg who is the on-site lead, every time Herli Sandoval is on his job, he does a great job. Also, the crew was great today too. Herli is very organized and keeps his crew organized as well.E. Cortez - December 01 2012
This van operator, Ed McBride runs a very professional crew. His equipment is well kept and his trailer is very neat; he appears to be a perfectionist.R. Gimenez - December 01 2012
“We had a great experience with Dircks. Every mover was professional and very nice.”Phoenix Suns Forward Michael Beasley - December 01 2012
“We LOVED, LOVED, LOVED Steve Austin & Orlando Glover. They were great, friendly, professional, and just blew us away how wonderful they were. I want their supervisors to know!”Lori-Ayn M. - October 04 2012
We felt the service received from Dircks on our recent move from AZ to MN was excellent. All members of the team did a terrific job and we are very happy with the move and our decision to use Dircks.W. Stout - September 09 2012
Logan, who led the unloading; I was impressed with his professional leadership of the unloading crew.C. Doll - September 10 2012
My driver was the best. He was so detailed with all my belongings! And during his drive here, we communicated constantly. He was a blast and I would have him move my belongings again!D. Vazquez - September 03 2012
Driver John and helpers Kevin and Dan were very cordial, friendly, and helpful.J. Shanley - August 27 2012
Driver Mark was exceptional. He handled my stuff with care & delivering my stuff in 5 days was a surprise and helpful too. Overall, it was a very pleasant experience.A. Kannan - August 20 2012
Ron and John were amazing! They were professional, friendly and got our belongings loaded and delivered in an amazing amount of time! I would request these two again for any move. Above excellent!! Steve Hook and Juli Hankins made the set up extremely easy and called to make sure everything was delivered and ok. Ron and John our loaders and drivers were outstanding. I felt that my belongings were very safe with them. They were great at what they do in a no nonsense kind of way. However, they were friendly as well. Great team all around.O'Brien - June 24 2012
Jim is organized and professional. He coordinated with us on dates and issues - like need for certain packing boxes and packing the storage unit where we had much of our stuff. Otis is an excellent packer. He is very organized and professional. He managed his helpers and the wrapping and loading very well. Otis is obviously a dedicated and conciencious individual. He discussed the scheduled pickup and loading in Phoenix, including the storage unit. This was a life saver. He coordinated the delivery and unloading in Colorado, which made the move so much more organized for us - without hassle. He is an excellent packer, so we knew our belongings were safe and secure in transit. He also instructs his helpers so that loading and unloading is logical and organized. We only wish he could have remained longer to help us put everything away. His friendly and upbeat manner helped reduce the stress of the move.Dzielak - June 24 2012
Steve and Julie were very wonderful to work with and accommodating as they communicated with me mostly by Internet while I was out of the country. The packing and unpacking teams were very attentive to detail and a pleasure to work with. I would be happy to recommend any member of this team. Thanks to Steve for going the extra mile to email back and forth outside of expected hours and demonstrating amazing patience. Julie dod a great job communicating and coordinating the process. ALL the movers were wonderful to work with and did their work in great spirit as a team. Thank you!R. Smith - June 18 2012
Best loaders and driver I’ve ever had in many moves. The driver and crew were extremely careful not to get the new carpeting dirty. They were patient and courteous. Chris, our driver, was excellent and he had great helpers in AZ and FL. Steve Hook and Juli Hankins at the AZ office were always easy to contact whenever I needed their help.Fergusson - June 18 2012
Thanks to Rose Kohl for keeping me informed throughout the delivery process and to Michael Tull for walking me through the entire process and responding to questions/concerns in a timely manner.Eckert - June 18 2012
My mom moved from Phoenix, Arizona to Hastings, Minnesota. Arranging, preparing and finally packing, was a daunting task for my 74 year-old mom. Juli and the folks at Dircks were fabulous at reducing the stress. Juli stayed in contact with me the whole time and responded promptly to my numerous emails. It was such a blessing to me to know that my mom was in such good hands. Everything arrived as scheduled and “in one piece”. The Minnesota Company was wonderful and courteous also. My deepest thanks to all of you at Dircks for all the wonderful service you gave me and my mom. I would, and will, recommend you to anyone who may need your services. Thanks again for all that you do! Sincerely, V. JablonskiV. Jablonski - June 22 2012
Just a quick thank you for helping me with the move yesterday. Steve did a great job – and my move team – “EZ”, Jorge, and Pedro – were terrific. They worked non stop to get everything wrapped, moved, and set up. Juli called to check and make sure all was going well and we were on track. They were wonderful and patient, and we actually had a great time. The love what they do, and it shows.
It is always good to have a personal experience to share when people (and agents) ask me who to recommend, and I will recommend you whenever the opportunity presents itself.
Thank you again Rick!
James and Deb, the truck drivers, were in regular contact with us advising when we could expect our belongings to be delivered. The loaders and unloaders at both ends did a really nice job.Carpenter - June 05 2012
Bill and his wife Tina were great. Friendly, helpful, respectful of me and my household items. I think the packers were Bob and Alex and they did a wonderful job also.Edgeton - June 05 2012
We would like to thank you both for the excellent service so far. We managed to get in more than we thought we could. The employees who came round to pack and load our items were professional, knowledgeable, courteous, very efficient and extremely nice people. I would like you to thank them again for me please. We would like to purchase your insurance so could you let me know how I should proceed with that please? Thanks again, we will definitely be recommending your company.
Paul and DonnaPaul & Donna - May 31 2012
I REALLY appreciated that the packers actually labelled every box containing a large framed picture with a decription of the picture so that I could know which picture was which opening the boxes. Brilliant and unexpected move!Swet T. - May 18 2012
Jim Tate and Julie were very helpful during our move. They made a difficult task much easier to accomplish. The driver, Chris, is not only an excellent driver, but a very experienced employee.Lal K - May 02 2012
Michael & Rose were excellent in dealing with an accelerated move. The driver and his team were terrific, very accommodating. The team was equally as good on the inbound end of the move. Really worked closely with us as we put furniture on hardwood floors to make sure foot pads were place on each piece of furniture. Michael Tull in sales, Rose Kohl in customer service, and Jamil our driver were outstanding.Shannon - May 07 2012
Kim with Dirck’s Moving in Phoenix was exceptionally professional. Follow up calls to make sure everything that was promised had been delivered upon, giving me her personal cell number in case I had any issues, and very quick responses anytime I made an inquiry were some of her most positive assets! Thank you Kim! And Bob (my driver) was very thorough and personable. He worked his tail off to get the job done both quickly and professionally.Lori G. - May 02 2012
Click this link to see two BBB reviews about our moving services.BBB - April 24 2012
Eddie McBride, driver/mover, his son and Alex - outstanding job performance on all ends!Ferando - April 19 2012