Privacy Policy

Dircks Moving Services is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Dircks Moving Services web site and governs data collection and usage. By using the Dircks Moving Services website, you consent to the data practices described in this statement.

Collection of your Personal Information

Dircks Moving Services collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Dircks Moving Services also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Dircks Moving Services This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Dircks Moving Services for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Dircks Moving Services Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Dircks Moving Services public message boards, this information may be collected and used by others. Note: Dircks Moving Services does not read any of your private online communications.

Dircks Moving Services encourages you to review the privacy statements of Web sites you choose to link to from Dircks Moving Services so that you can understand how those Web sites collect, use and share your information. Dircks Moving Services is not responsible for the privacy statements or other content on Web sites outside of the Dircks Moving Services and Dircks Moving Services family of Web sites.

Use of your Personal Information

Dircks Moving Services collects and uses your personal information to operate the Dircks Moving Services Web site and deliver the services you have requested. Dircks Moving Services also uses your personally identifiable information to inform you of other products or services available from Dircks Moving Services and its affiliates. Dircks Moving Services may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Dircks Moving Services does not sell, rent or lease its customer lists to third parties. Dircks Moving Services may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Dircks Moving Services may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Dircks Moving Services, and they are required to maintain the confidentiality of your information.

Dircks Moving Services does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Dircks Moving Services keeps track of the Web sites and pages our customers visit within Dircks Moving Services, in order to determine what Dircks Moving Services services are the most popular. This data is used to deliver customized content and advertising within Dircks Moving Services to customers whose behavior indicates that they are interested in a particular subject area.

Dircks Moving Services Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Dircks Moving Services or the site; (b) protect and defend the rights or property of Dircks Moving Services; and, (c) act under exigent circumstances to protect the personal safety of users of Dircks Moving Services, or the public.

Use of Cookies

The Dircks Moving Services Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Dircks Moving Services pages, or register with Dircks Moving Services site or services, a cookie helps Dircks Moving Services to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Dircks Moving Services Web site, the information you previously provided can be retrieved, so you can easily use the Dircks Moving Services features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Dircks Moving Services services or Web sites you visit.

Security of your Personal Information

Dircks Moving Services secures your personal information from unauthorized access, use or disclosure. Dircks Moving Services secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Dircks Moving Services will occasionally update this Statement of Privacy to reflect company and customer feedback. Dircks Moving Services encourages you to periodically review this Statement to be informed of how Dircks Moving Services is protecting your information.

Contact Information

Dircks Moving Services welcomes your comments regarding this Statement of Privacy. If you believe that Dircks Moving Services has not adhered to this Statement, please contact Dircks Moving Services at info@dircks.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

SMS Privacy Policy

SMS Privacy Policy

Dircks is committed to protecting your privacy. This Privacy Policy (the “Policy”) governs how we treat the Personal Information that we collect and receive from you in connection with your use of the SMS Service (“Service”), which we make available to you through a third-party service provider. This Policy is incorporated into the Terms of Service.

By using the Service, you agree to the terms of this Policy. Dircks reserves the right, in its sole discretion, to modify or change this Policy at any time with or without prior notice to you. This Policy, and any changes, are effective as soon as posted. Your continued use of the Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.

“Personal Information” is information that individually identifies you, such as your mobile phone number or user/screen name, as well as the any Personal Information that you choose to include in messages you send through the Service.

What Personal Information is collected about you

Through the use of the Service, Dircks will receive the following information from our third party service provider: your mobile phone number when you send a text message to us, the text of messages that you send to other users of the Service, any user or screen name that you select in connection with the Service, as well as any comments or feedback regarding the Service that you send to us.

How Dircks uses Personal Information about you

We use Personal Information to (a) provide you with the Service, (b) process and respond to inquiries, (c) improve the Service, (d) if necessary, contact you with important announcements or messages, (e) conduct research, and (f) provide anonymous reporting for internal and external clients and partners.

Each message that you send through the Service (either to us or to other users of the Service) is stored on our servers. We retain these messages on our servers. Dircks utilizes servers and services owned by third parties.

Disclosure of your information

We will not rent or sell your Personal Information to other companies or individuals, unless we have your consent. We may use or disclose such information in any of the following limited circumstances:

We have your consent.
We need to enforce our Terms of Service.
We provide such information to trusted businesses or persons for the sole purpose of processing Personal Information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in compliance with this Policy and appropriate confidentiality and security measures. If the third party fails to comply with our terms, Dircks is not accountable in any way for any liability or reimbursement.
We provide such information to third parties who have entered into non-disclosure agreements with us.
We provide such information to a company controlled by, or under common control with, Dircks for any purpose permitted by this Policy.
We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights, or the legal rights of others, or defend against legal claims.
We believe it is necessary to share Personal Information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Dircks’ Terms of Service, or as otherwise required by law.
We transfer Personal Information about you if Dircks is, or its assets are, acquired by or merged with another company.

We may share aggregated information with others without further notice. An example of this would be the number of people who used the Service in a given month or the total number of texts sent in a given week.

Security

Dircks takes precautions to ensure the security of your Personal Information, including ensuring that our third party service providers protect the security of your Personal Information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information despite our efforts. You should note that in using the Service, your information will travel through third party infrastructures which are not under our control (such as a third party SMS delivery platform or your carrier network).

We cannot protect, nor does this Policy apply to, any information that you transmit to other users. You should never transmit personal or identifying information to other users.

Opting in

A mobile user might opt-in by:

Entering a phone number online,
Sending an Mobile Originating (MO) message containing an advertising keyword,
Filling out a paper form that includes their phone number, or
Signing up at a point-of-sale location.

Opting out

Dircks’ third-party service provider gives you the ability to opt out of the Service for any reason. You can opt out by texting “STOP” or “QUIT” to 61364.

We reserve the right to send you certain communications relating to the Service, such as announcements and administrative messages, without offering you the opportunity to opt-out of receiving them.

Children

The Service is not intended for children under 13, and Dircks does not knowingly collect information from children under the age of 13.

Children aged 13 or older should not submit any Personal Information without the permission of their parents or guardians. By using the Service, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ permission to use the service.

Intended audience

Dircks requires that users of this service be limited to US residents only.

Questions or concerns?

If you have any additional questions regarding this Policy, please feel free to contact us any time by calling (602) 267-9401

SMS Terms of Service

Use of the Dircks text message-based services (the “Service”) is subject to the following Terms of Service. These terms constitute a legal agreement (the “Agreement”). Please read them carefully.

DIRCKS will allow several different opportunities, such as a entering a phone number online, to opt-in to SMS services.
You can cancel the Service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
If at any time you forget what keywords are supported, just text “HELP. After you send the SMS message “HELP” to us, we will respond with instructions on how to use our Service as well as how to unsubscribe.
We are able to deliver messages to the following mobile phone carriers. Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless). ***Carriers are not liable for delayed or undelivered messages***
As always, message and data rates may apply for any messages sent to you from us and to us from you, and DIRCKS is not liable for the cost of any such messages. You will receive recurring messages. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. F
You understand that anyone with access to your mobile phone may be able to view the messages you receive when using the Service, and you agree that DIRCKS will not be liable to you if this occurs.
You understand that you are not required to consent to the Service to receive any other services from DIRCKS.
By agreeing to these Terms of Service and providing us with your mobile phone number when you opt in to the Service, you authorize DIRCKS to contact you by text message at your mobile phone number using an automatic telephone dialing system or device, or any other computer assisted technology as applicable.