Proud Partners Better Business Bureau ASU Athletics Arizona Cardinals
(602) 269-5501
Proud Partners Better Business Bureau ASU Athletics Arizona Cardinals
Not convinced Dircks is the right moving company for you? Just read what some of our customers have to say about how we do things.
The team was very nice and thorough. I appreciated the good relationship and communication.
Fantastic service all around. Tony, our driver, was an absolute pleasure to work with. He was very helpful, professional and efficient. He even came early to help us finish packing. He kept us informed of dates and was there when he said he would be. His time with our household was loading and unloading in a timely manner and everything arrived unscathed.
Overall, great. All were extremely polite and helpful. Our coordinator Muge provided outstanding service throughout the entire process. Knowledgeable, great attitude and very helpful. Our driver Ed is a notable leader. Instructed the crews, provided guidance during the entire move. Great personality and talent for keeping everyone calm! The crew member Alex had incredible energy! So attentive making sure that I was satisfied during packing, loading, and move-ins (we had 2 destinations). Always saying “No problem”! I was amazed at how well protected our items were. In all our moves (6 of them) I can’t remember a more hard-working individual.
Our move coordinator Muge went above and beyond for our move. She quickly responded to any questions or concerns via telephone or email. Throughout our move, she was friendly, calm, understanding, professional and always willing to help. We can’t say enough good things about Muge and are grateful she was our move coordinator. She really should be recognized for exceptional performance as well as the Dircks delivery crew: team lead Allen along with crew members Adrian and Robert. We would recommend Dircks Mayflower.
Our move coordinator, Michelle, was very personable, quick to reply, and helpful. She always followed through with what she said she would do. She tried to make things as easy as possible on us and was patient with any questions we had. The driver, Christian, was friendly and punctual. Also, one packer showed integrity by giving me some money he found and explained he couldn’t pack it. I was pleased that he was very honest when he could’ve kept it without me knowing. Overall, we were happy with the move.
The whole experience was straightforward and headache free.
Excellent!! Above and beyond what was expected!! Very personable!! Good suggestions!! Michelle, the initial salesperson we dealt with, was helpful, professional, answered all our questions – even long distance. Sean was our actual move coordinator. He went out his way to keep us informed and appraised of every aspect of the move. Again, most of this was long distance, so his patience was greatly appreciated. Ramon, Carlos, and Gerone, the packing crew, were outstanding. They were professional, personable, and quick! They arrived on time, immediately assessed the packing needs and immediately proceeded. Very professional and pleasant! Nothing was broken or chipped! Excellent! Jeff, the van driver, was outstanding and very professional. Considering that we had snow and ice, he managed to keep our belongings secure. He went out of his way to help us! He kept us informed of times, etc. He was very professional and helpful with the unloading and placement of our goods. He placed all our items where we wanted and went the extra mile to try to make this happen! Very outstanding! Excellent overall, from the initial contact to waving goodbye to the driver at the end. Wonderful, professional, helpful! Overall, everyone went out of their way to actually help us, no matter how many questions we had or times we talked! Great customer care!!
Everything went so smoothly. All employees I was in contact with were so helpful and professional. My move coordinator Muge was my main contact and was absolutely awesome.
The team that packed us up, moved and unpacked us were THE BEST. We have moved several times — from across the country to across town — and this experience was by far the best hands down! And it was all about the team we worked with. Driver team Dan and Odalys were the absolute best and the teams they had on each end of the move were terrific. And, our move coordinator Muge was top notch. She kept me informed every step of the way and managed everything seamlessly!
The driver Mark is outstanding. Outstanding memory, highly organized, exceptional professional packing, loading, and unloading skills, and friendly.
Our coordinator Muge is GREAT, and she helped make my move as smooth as possible. Also, the movers did a phenomenal job. The move went very well and all involved were exceptional. I would definitely work with Mayflower again.
Employees were very helpful and on time. Great experience.
It was a very good move. Having moved 7 times in 10 years, my wife and I have had many experiences and we put this at the top of the list. Our move coordinator, packing crew, and driver were all excellent.
The entire move team made this move very smooth. Michelle was our move coordinator. Her communication went above and beyond expectations and she made it an extremely smooth and easy process.
Our overall experience with Mayflower was excellent. The representatives of Dircks Mayflower were proactive and easily reachable at all times, followed up on questions/issues very quickly, and went out of their way to make this rather stressful experience as smooth as possible. Very happy with the overall result. The driver Eddie and his packing and delivery crews were phenomenal and did a fabulous job. His crew was outstanding, and Eddie did a great job handling the logistics and managing the process. They were incredibly hardworking, organized and careful, and were extremely helpful with setting up and organizing the move-in process. We are very grateful for both those teams!
Packing services team was excellent and efficient. Loading and driver team were very good. The Mayflower team was excellent and efficient on both ends of our move, finishing faster than anticipated on both ends.
The crew was absolutely outstanding. Wonderful people to work with; helpful, efficient, and friendly. Without question, the driver, Ed was outstanding. He did everything he could to be helpful and make the move pleasant for me. He made me feel comfortable that everything was under control and I didn’t have to worry or do anything. He was friendly and enjoyable to work with and even took care of a special need and concern that I had. If I ever move again, I’m certainly going to ask for him! His crews on each end were also wonderful. They were concerned about me and my needs as well as doing the job they were hired to do.
Our coordinator, Michelle, went above and beyond helping us and staying in touch with us. She was fantastic. Everything went smoothly, and all the movers were respectful and helpful.
Our driver Henry was excellent. Courteous and efficient.
The overall move experience was a very pleasant and professional one. It made our cross country much less stressful. We were so pleased with the packing loading, and delivery crews. They were all very polite and especially kind to our children. They were respectful of our home and belongings, and did a wonderful job moving our things carefully and accurately. Mark, our driver, became like family. What a great guy. He led his crews with professionalism and respect, while also overseeing our entire move process. He was friendly and easy to talk too. He also delivered our goods a day early which made it even better! Mark played with my kids, especially my 4-year-old son, who was really excited about the truck. They even played a game of basketball one night! Mark should certainly be recognized for his hard work and professionalism, and we couldn’t have been more grateful to have him in charge of our move. Michelle, our move coordinator, is also a class act. So efficient and professional. I appreciated her checking in on us so much and her constant communication. She does a wonderful job! Congrats to you both on a job well done!
Steve, the estimator, did an excellent job walking through our home and estimating the cost of move! Sina was our coordinator and was very helpful. She stayed in constant contact with us throughout the move process. Our driver did an excellent job! Quick, clean and efficient. If I ever had to move again, I would definitely use Dircks Mayflower!!!
Our driver Dan and his wife were exceptional. They brought crews for pick-up in CA and drop-off in OR that were excellent, too, and who obviously had to meet their high standards of care for our items. Please ensure that Dan and his wife receive the accolades from us that they deserve. Thanks!
My driver Ed did great at managing the process, and was very professional and easy to work with. Ed put my mind at ease.
My move coordinator Sean had excellent communication and was very professional. He provided regular contact on how things were going.
My estimator Michael was thoughtful and helpful, even bringing me recycled boxes. The moving crew was professional, fast, efficient, and experienced. They packed my whole kitchen in the time it took me to disconnect my sound system. The driver saw that I had white furniture, and took the trouble to provide extra clear plastic to pre-wrap prior to blanketing to protect my chairs. Dircks Mayflower was a wonderful choice for me. They pulled together my move in a very tight timeline. All deserve recognition!
Everyone was great, from the estimator who came to my home, to the move coordinator who made sure things were happening on time to the fantastic men who moved me out and in. Moving across country was stressful, and it was great to have such a wonderful experience!
Our driver Ed was great. He explained everything to us at both ends, from pickup to delivery. He kept his crew on the ball at all times, and was always available to answer our questions both in person and on the phone when needed. Appreciated him very much.
My moving crew Evaristo and Jorge were so professional in their work, and made a stressful situation very bearable. They were most courteous, helpful, and conscientious, and such hard workers! My estimator Steve and move coordinator Marcy were very professional and helpful. The four involved were fabulous! Dircks is fortunate to have them!
Everyone has been so nice and professional. My coordinator Muge followed up closely and was very helpful and informative throughout the whole process. Muge and the loading and delivery crew were amazing!
I can think of nothing to improve the fantastic service we got throughout the move. Everyone involved was professional and was very interested in pleasing us. Perfect – start to finish.
Our estimator Michael in Phoenix was absolutely a breath of fresh air for our recent move. He was helpful, went out of his way to assist us and extremely prompt in his response. Amazing job. This is our fourth professional move and first with Mayflower, and BEST move by far.
We were very pleased with the entire process from start to finish. There were not any surprises or changes. Very professional and friendly service. We could not have imagined better service. The estimator was extremely friendly and professional, and she explained everything to us and made sure all of our questions were answered. The move coordinator Sean kept us updated via telephone and email, and our driver was A+++. He kept us up to date on arrival time and the unloading process was efficient and everything arrived safely. I would definitely recommend Mayflower. Every person we interacted with was professional and friendly, and earned our trust and respect.
Both the estimator Michelle and the driver went out of their way to make the move go smoothly. I also appreciate the good job the packers did. The packers were friendly and very accommodating. During delivery, the crew went out of their way to make sure no damage was done to walls, etc. and were very courteous and did a great job. The move went very smoothly and everyone involved was great.
The packing crew was fantastic and did an excellent job. The loading crew was excellent and hard working. They went above and beyond to finish on time. The delivery crew was excellent and delivered all my contents to the correct locations in the house and reassembly of all furniture went very smoothly. I’d also like to recognize my move coordinator Michelle for her exceptional communication before, during, and after the move, and my driver Evaristo for exceptional work on packing, loading, and on time delivery.
The estimator was very good and made suggestions on how I could save money on the move. Our move coordinator Sean was excellent. He called more than once on both the pick-up and drop-off day. He also responded to my calls very quickly. I know I was not his only customer but I felt like I was. He did a great job explaining everything. I would use him on any move.
Wonderful move! Excellent service…better than expected! Great packing job. Fast and careful. Great guys! My crew was the best! They went above and beyond…delivered a box left behind…I didn’t know and they went out of the way to drop off to me. Thank you!
The move was made so much less stressful by the assistance of the team I worked with. From estimator Michael to move coordinator Sean to driver Jody, all these gentlemen were extremely professional, forthright, and just genuine very nice guys. It was an absolute pleasure to conduct business with them.
Marco, my driver, went above and beyond what was required of him to assist me during my move. He contacted me and let me know where he was and when he would be arriving. His crew Carlos and Jose took great care in loading my household goods and did so very efficiently. I received my items without any damage.
The representatives at Dircks Mayflower were there every step of our move. Debbie, our estimator, was so reassuring that we did not need to worry and that they will take care of everything and they did what they said they would do, which takes a tremendous amount of pressure off knowing they have your back. Marcy, our coordinator, was excellent at doing the scheduling and notifying us as to the arrival of our belongings. Our driver Mark and his crew took charge of the entire move, from loading to unloading and setting everything back up and where my wife wanted her furniture to be placed. Absolutely fantastic. What a great bunch of guys to work with. In four hours everything was loaded and on their way. Mark told us he would call us twice to keep us up to date as when our goods were to be delivered. Date and time were right on, even 15 minutes early. How can you beat that?
The move could not have been more perfect. A very pleasurable experience. Mayflower has been our go-to mover for our entire family and we would not consider anyone else. From our estimator Debbie, our coordinator Marcy, to our driver Mark – what a great team to work with. They are a great team of experts that know how to get things done. Thank you!
Our estimator Debbie was a pleasure to work with and always responded quickly to our questions and concerns. Likewise, our move coordinator Marcy was helpful and stayed in contact with us throughout the move. From the packers, Omar and Corina, to the driver, Cristian, and loading and unloading crews, we were very impressed with the professionalism of each of them. Of the three moves we have made in the past five years, this was the most positive experience. We appreciated every member who assisted us in the move. They treated our belongings with respect.
Very professional service. My coordinator Melinda was a pleasure to work with, and the driver and crew were very professional as well.
My estimator Jim was so calming and reassuring, as I was a bit stressed out. Having him look so professional was my immediate attraction to try this company. He was also very clear as to who my coordinator was and Karlie was great as well. The unloading crew were wonderful and very efficient!
The people we dealt with were all super at their jobs. Muge, our coordinator, was always available for our questions, pleasant and knowledgeable. Tony, our driver, was very helpful and a pleasure to work with.
From the moving estimator that explained the process and worked with me on pricing to the moving coordinator to the packers and the driver, everything was fantastic. This was my first move cross country and everyone was so friendly, accommodating and responsive.
My move coordinator Sina worked with my needs and made sure I was comfortable with everything and kept me updated. Sina kept me calm the entire time- I was so stressed out about my first move. She worked to calm my nerves, made sure everything went smoothly and followed up often- even after my move just to make sure I was happy! She made me feel like I was a star customer.
The crew sent to my house were wonderful gentlemen. I have never seen a happier, friendly crew. Smiling the whole time- so polite and happy. They were courteous, thorough, friendly and fast. They really helped me stay calm on the move day. They did a very thorough job wrapping and packing, and even happily fixed my mistakes and gave me pointers. I cannot say enough wonderful things about the whole crew, really.
The driver Tony was amazing as well- right on time for loading and unloading. He kept me in the loop with his plans and status and kept perfect track of my belongings. He unloaded everything with no direction from me- no damage and no missing items. He is professional, thorough, trustworthy and meticulous.
I’m so happy with Dircks Mayflower. I have a friend who moved at the same time with another company and is super frustrated and stressed out with them- she hasn’t been able to enjoy the move or her new house, which makes me even more happy I chose Dircks Mayflower. I was so worried, but they have made this a stress-free move and got me comfortable and enjoying my new home fast.
Our driver Henry and his crew did an excellent job taking care of our household goods. Henry kept in contact with us throughout the transportation.
All involved from Dircks were awesome. The driver and his wife were professional, as well as being kind and personable.
The moving crew did an excellent job. They were efficient and very polite to my wife and myself. The driver had to crate two boxes to protect our objects and these men did a wonderful job. They made sure we had all our things to the point of going over the list with me. They worked very hard and did a great job.
The entire team did an excellent job. Dircks Mayflower made moving an easy, seamless process. They treated us with respect and worked hard to ensure we were well taken care of.
Muge was our move coordinator and she was exceptional! She always responded quickly to our calls and emails. She was able to find a way for us to move out on a short timetable, which saved us a lot of time, hassle and expense. She was also very understanding and helpful when our closing date was delayed. She was able to reschedule the delivery date to a perfect time for us. She was always very professional and courteous. Muge is the reason we chose Dircks Mayflower among other moving companies.
Wonderful service! Everyone was highly efficient and extremely friendly. Having limited access to a phone, you all made it very easy with limited communication for me to remain confident that I was being provided excellent service. My move was very easy. My coordinator Michelle was an outstanding help. She made sure that all my needs where being met, and kept me up to date on everything I needed to feel comfortable throughout the move. Outstanding customer service!
All involved did great. The delivery crew had to take the stairs to the third floor of my apartment complex on a very hot day with no complaint and with good cheer. All were excellent, but the delivery guys had the toughest job and did great.
To our drivers Rob and Carol,
We have never had someone move us or pack for us, so this was a first. What you two did was over and above to help us feel at ease and confident that our items would be treated with respect and carefully packaged. You both worked so hard each day and I was unaware at times of the extreme efforts you took to make sure things were packed away so carefully. I found that out as I unpacked all the items. Gosh, you did a meticulous job with the smallest of details.
You also found some items I had packed and realized they were less than secure and safe, so you asked to repack them since there was the risk of them getting broke along the way. I appreciated this so much. Everything arrived safe and sound.
You also unpacked the truck and made sure all items were in their rightful place before leaving.
I want to add, too, that you also swept up the floor prior to leaving our house and when I returned home that day to clean, I was pleasantly surprised that my job was already started and partly done.
Most of all, your professionalism and your kindness, the way you talked about your wonderful family and the simple things you did to help me out. I felt an instant trust and connection with you both. If you are ever in the Austin area please give us a call. We would love to have you guys over for dinner. Our home is yours anytime!!
You guys are the best!!
Best Wishes,
The Huhmann Family
These guys were great! The driver was the best. He was helpful, communicated everything we needed to know and was an overall workhorse! He was excellent in all facets of his job. Communicated via text message when he planned to depart and arrive, even after he had communicated with us when he first arrived. He was a true joy to work with. Also, has the memory of an elephant! I texted him a couple days later asking if he remembered where a specific box had gone and he remembered!!!
Excellent team! Initial contact was excellent. Cost was competitive. Driver and his teams were excellent and professional.
I have never, ever had a better moving experience, and we have moved a lot. My drivers, Logan and his wife Lillian, were such a fantastic team! I learned that Logan has been doing this for 46 years. How lucky we were to be scheduled with your best driver, and how lucky you are to have such a pleasant, dedicated, organized, thoughtful and exceptionally hardworking guy! You’ve got a diamond in your organization. Bravo!
Punctual, and efficient. Excellent service. No problems at all. The drivers and crews in Florida and here in Arizona were both professional and excellent.
We experienced a remarkably smooth move from beginning to end! Everyone we dealt with was very professional. Debbie, our estimator, was professional, efficient and friendly! Marcy, our coordinator, was friendly and efficient during a stressful time. Orlando, our driver, was professional and hard working. Both the loading and unloading crews worked very hard to protect floors, walls, and place items where requested or labeled.
We were extremely pleased with our driver Dana and his crew. They did an exceptional job. All of our belongings arrived in great condition…nothing broken.
Everyone did a great job, and we were kept in the loop with all three parties involved. Thank you for making this a good experience. The team all the way through were great through this process. Thank you all.
The move was an entire success. On time on both ends. Courteous people, knowledgeable and very informative.
My move coordinator Michelle was phenomenal throughout the process. She kept me informed throughout everything, and she did her best to ensure a flawless move even with the tight timeline that I had. She made this move so easy. My driver Eddie is just a fantastic overall individual. He was so personable, and just made the process so much easier. He was fantastic- great to talk to and was very careful with my belongings. He was able to connect with me and my family and just made the process less overwhelming. I would definitely request Eddie specifically to assist in moving again.
Everything was excellent. Absolutely no problems. The driver and delivery crew were very efficient and accommodating, and worked perfect together. The driver even took special care of my wood carvings. Amazing. Everything was handled professionally from packing to delivery. Excellent customer service, especially from the driver who was unbelievable, however every single person involved did an amazing job. Thanks to all.
Michelle did an outstanding job in estimating our total weight and cost, and was 100% professional. Our coordinator Sina answered about one million questions that we had leading up to moving day. Both make a great team and are an asset to Dircks Moving. The driver and crew actually beat us to our new house. We did not have to worry when our belongings were going to arrive at our new house.
Your staff was most helpful and very professional in all aspects of the move, beginning with Debbie’s estimate and delivering boxes, packing paper, and tape. Marcy, the move coordinator, kept all the ducks in a line and was easily reachable. The timing was so important, as we flew out the next morning. We couldn’t afford any delays and there weren’t any. The packers were great. Nothing was broken or damaged. Another superb job. Henry and his three man crew were great to be around…courteous, friendly, and very good at their jobs. We selected Dircks Mayflower based largely on the reviews they received over the past two years and the fact that they were family-owned. There were a lot of moving parts to the move, as it entailed both our house and my mom’s apartment. Dircks coordinated everything to perfection. They provided materials for some of the items we packed ourselves and got us packed and loaded right on schedule. It was a cross-country move of 2,700 miles. Henry, the driver, arrived right on schedule and did a superb job of maneuvering the truck in tight quarters. During delivery there was minor damage to the stairwell walls while bringing up a grand piano, but Dircks sent an adjuster to assess the damage and made a hassle-free reimbursement, which we considered very fair. We did not consult any other moving companies for a competitive bid. Based on the reviews, we couldn’t find one worthy. Dircks did not disappoint. In addition to Debbie and Marcy, I thought Donna did a professional job in handling our claim. Everything went extremely well.
The staff was prompt, professional, and quick to get everything done while doing an excellent job.
Dana, the driver, was great. On time, organized and friendly. We also had to have our car hauled- Chris was on time, friendly, and very accommodating on the delivery.
Our driver Dana and crew Colt and Marsh handled our belongings. Dana was always more than willing to explain the process. Friendly, extremely knowledgeable and organized. It is very obvious he knows what he is doing and does his job well. Colt walked right up to me first thing shook my hand and introduced himself. He was an extremely hard worker, continually moving and never stopped. It was clear he knew what he was doing and has been doing this for a long time. Very friendly. Marsh was clearly a seasoned veteran. He knew all the tips and tricks to unloading the truck and keeping my possessions safe. He was also very personable and I enjoyed spending the time it took to unload with all three of these guys.
You need to hire an entire fleet of these three guys. Dana created an atmosphere where everyone worked their rears off while making it a fun experience. All three were great guys.
Our driver Henry was an absolute gentleman and did an awesome job in loading and unloading all of our precious cargo. He was on time, he was very friendly and he gave his utmost attention to our furniture and many boxes. We highly recommend him and wish him the very best in years to come.
Logan, his wife Lillian and their crew were exceptional. I highly recommend them. I am very happy with my move. Thank you to all responsible. All involved made my move easy. Thank you!!!
The driver and moving crew in Phoenix were phenomenal! Could not have asked for a better crew.
Everyone was spectacular. This is the first time we ever used movers in 40 years and I would definitely use them again! The movers were great. Couldn’t say enough good things about them.
Alberto, our driver, went the extra mile to be accommodating. Luis was a very hard worker, never complained and was always very respectful. Alberto and Luis worked well together. We also appreciated the communications from the office staff.
Our driver was so great about communicating with us as to delivery date and time. Very polite, on time and the crew was great as well. Nice personalities. No complaints either about having to deliver on a Saturday. Great experience!!
We were extremely pleased with this move. The crew were very pleasant gentlemen. The packers worked very quickly to get everything boxed up ahead of time. The driver, Logan and his wife, Lillian were very attentive to our concerns and requests, and the fact that our belongings were delivered ahead of schedule allowed us to unpack at a leisurely pace and we could enjoy the Thanksgiving holiday. Logan and Lillian did an awesome job. We’d happily use them again.
My driver Eddie was amazing…it was pouring rain and he did not miss a beat. Eddie was so nice and worked so hard.
We really felt confident with our driver Murphy! Murphy was very professional and the crew that loaded the truck was great!
Alicia, my move coordinator, was great. Next time I have to move, I hope that she will be there to help again— so good! My driver Murphy and his team were outstanding! He would call and check in and was constantly updating me.
Our driver Murphy and loading crew were very respectful. They placed carpet overlays, door protectors and wrapped all my furniture extremely well to protect it. Murphy also called a couple times to make sure we knew when we could expect our belongings. I felt he went above and beyond for my husband and I.
Great experience!!! Smooth move from Florida to Minnesota. Very friendly and helpful crew. Excellent job!!! Thank you for all your help!!!
Our move coordinator was very professional and accessible for questions. Our driver Dan and his crew worked hard and efficiently. This was a hard delivery, as there were 3 floors plus a basement. Great crew— personable, professional, and very careful, even at the end when they were tired. Dan kept us informed as he got closer to the delivery and arrived as he predicted.
From sales to coordinator to movers/packers/loaders/unloaders— These guys had it down!!! No complaints at all.
Henry, the driver, and all of the workers were great to work with. This was a much better moving experience than my last one with a different moving company.
All of the delivery team were well organized, explained the process and were kind and patient while also efficient. This team was exceptional. Very good job.
Steve was very helpful in beginning the process with the estimate, as well as accuracy in the estimate for the move. My coordinator Sara was also very informative regarding the transportation progress of the truck. The packing and moving teams were very thorough and professional. The driver, Robin, was very well organized and professional. I had confidence in the manner in which he and his team handled my furnishings.
Our driver went out of his way to help in every way. Above and beyond!!!
Steve and Sina at Dircks in Phoenix were great all the way around! John, George and Kenney from the crew were great! Considerate, on-time, polite, careful of my home, good about communicating with us on the delivery time.
Murphy, our driver, was excellent. With both crews loading and unloading he was very professional, taking time to make sure floors and doorways were protected. All furniture was completely wrapped and protected. Thank you to Murphy.
Coordination was wonderful! Alicia did everything we needed to make this painless. She was an excellent communicator at every stage! The driver Tony and the whole team did an outstanding job!
Michelle (my driver) and Larry (my loader) were an excellent team.
The packing crew was excellent. I also really appreciated Terry’s communication and politeness.
Our driver was very nice person and was very concerned that everything was handled with care! He handled our property with great respect. You’re lucky to have him as a driver for your company.
Sean with Dircks in Phoenix was awesome! Not only was he there every step of the way, he went out of his way to coordinate a 3rd party to hoist large items over a balcony that wouldn’t fit up the stairs. He also coordinated a different 3rd party to come and remove all the packing debris. Sean was a total class act and ultimate professional. Total professional! Jimmy the driver was great. The crew were able to unpack the truck and place items where I wanted to in under 4 hours.
Everyone was highly professional, efficient, highly competent, and provided great customer service.
From start to finish the experience was beyond my expectation. Sina was attentive to the communications, DJ got it there on time, and Marco, our driver was personable and thorough in the move, making my 72 year old mother very comfortable with the process. I will never move myself again without professional help. Marco was fantastic. I would ask for him personally on the next time. The local crew on both ends were great. Everything showed up in the condition it left the origination in. This experience is directly the result of the help and care of Sina, DJ and Marco. Every one of them personally cares about their client and put their heart into their work. Marco’s crew were also excellent.
My driver and delivery crew provided excellent service and were very caring! Good sense of humor, compassionate, and hardworking.
Alicia, our move coordinator, provided exceptional customer service. She explained everything ‘just in time’ because she understood that we had a million and one things going on, and there was no way I would remember details unless they were pertinent in the short term. She did an excellent job with the scheduling and she consistently followed up to check on the move status, make sure we had what we needed, and to explain what would happen next. I went into panic mode because we weren’t sure the new home would be ready and Alicia immediately reassured me and explained she would manage that problem if it even happened. Alicia definitely deserves a shout out. With her knowledge, skills, and customer service, this process was as stress free as possible. She was amazing! In addition, our driver Christian was great! He was always on time, explained everything very well, was detailed, and has a great personality. We appreciate the service provided by Alicia and Christian. We will definitely recommend Mayflower and Dircks Moving.
Matt was the person who came to my house and quoted the move. He was thorough and professional and got me the quote on the same day. Sean coordinated the move and kept me updated on loading and unloading. There were no glitches. David headed up the crew who unloaded in Chicago. They were smooth, fast, right on time, and put everything exactly where I wanted it.
Our entire crew were gracious and did a very nice job from start to finish.
Under the best of circumstances, moving across country is stressful. Everyone at Dircks went the extra mile to help ease our stress. It was like they became our extended family, concerned and caring. Steve, Flora, Betty, Cammie, Sina, Jim, Henry and our crews in AZ and TN were the best. We have moved many times over the years, including cross country moves. Dircks was the best overall experience.
Steve, our moving consultant provided us with an excellent quote, was pleasant and professional, checked in ‘in person’ on packing day, and very responsive at all hours of the day/night. Cammie, our move coordinator, checked in with me often and was always thinking ahead, offering suggestions, and helping to make our move as smooth as possible. She had great attention to detail, excellent customer service, proactive check-ins with me, and was always available when I needed her.
We had approximately 19000 pounds, a fairly large move, with zero damage due to packing. Flora and Betty were excellent!! They were both very professional, efficient, and provided the highest quality of packing I have experienced in more than 8 households moves over the last 20 years. I could tell exactly what was in each box and the quality of their packing was flawless. Thanks Flo and Betty! Henry, our driver, and his crew were excellent and very efficient. We had very tight delivery dates and everyone worked with us to ensure we stayed on time. Henry even came out a day early to complete what he could in advance to ensure we both made it to our destination on time. He also checked in with us often while driving cross country. An excellent selection of crews on both ends of move.
The Dircks team made the impossible possible. We send a HUGE THANK YOU to the entire team!
Murphy, my driver, kept me informed and was did what he said he would, while showing great care for my belongings. He was the best!!!! Above and beyond!!!!
A huge thanks to everyone on the loading and unloading end. VERY professional.
Jim, our estimator, was so friendly and knowledgeable, and went out of his way to make sure my questions were answered. He was patient with the changes that I had to make with the furniture and the time frame. Dana, our truck driver, was also friendly and professional. He even helped me figure out how a piece of furniture was reassembled. I am grateful that Dana seemed to really care that our delivery was done in a very timely manner. Everything was done professionally and courteously. Amazing ability to pack the truck. Movers were very courteous and friendly and efficient.
Coordination was wonderful! Alicia did everything we needed to make this painless. She was an excellent communicator at every stage!
Our driver Tony and the whole team did an outstanding job!
The crew was careful, efficient and fun! My driver Tony was awesome – trustworthy, hard working, and a great manager. All packers, loaders, and unloaders were equally great – polite, thorough, and careful.
Chris, our move coordinator, did a great job taking care of us and checking in with us periodically throughout the process. The packing crew did a great job and were very friendly and professional. The driver ran a good operation and loaded the truck efficiently while protecting our property. He was great throughout— very professional and delivered our belongings on time. The loading crew was great as well, very professional and friendly. This was a great move overall. Thank you for the good work.
My driver Tony was respectful, professional, trustworthy, and overall excellent.
Everyone involved was excellent. The loading and delivery crews were very polite, professional, and careful of my belongings. Estimator Jim, move coordinator Julie, and driver Murphy— all were excellent.
Packers were very polite and helpful. Mark the driver made a stressful situation very bearable with his humor.
Jim, my estimator, did an excellent job explaining things to me. I have never hired a professional moving company before, but did this on behalf of my mom, who is extremely particular. Jim was detailed and spent time with me whether over the phone, or email, answering my many questions. I appreciated his call touching base with me during the packing/moving dates.
My move coordinator, Sina, was very informative and helpful every step of the way.
Everyone involved was professional, personable, helpful, punctual, and overall really really great. The work ethic was fantastic.
Karlie went out of her way to help me get moving boxes, and was the reason I got a quote from Dircks. Our estimator Michael was helpful, accurate, and professional. Sina, our move coordinator, always followed up, was helpful, and made the process go smoothly. Lastly, our drivers Michelle and Larry were fantastic.
Could not have asked for a better crew. They were excellent!
Everything was perfect. Communication. Care. Assembly. All members of the team were excellent.
Debbie was our estimator, and I have never experienced a more professional individual in all my years of business. She is a real gem and made us extremely comfortable during the entire process. Cammie was our move coordinator, and she also was extremely professional, friendly, and kept us apprised of everything during the move. She is a golden credit to your organization. Please thank them, on our behalf, in making the move a very pleasant experience.
I can’t say enough about our driver Eddie. He is a credit to your organization. It was like a friend was handling our household. The loaders were polite and respectful while being upbeat and greatly efficient. Once again, Eddie and the delivery crew worked as one and did a magnificent job. Nothing broken, damaged or lost. We were amazed. These positive and professional types of individuals can rewrite the book on the moving process and old stigmas attached to interstate moving. Quite a crew!!!
You can be proud that you have such a team representing your company.
The whole delivery crew was exceptionally friendly, kind, and courteous. Kudos for having an excellent group!
Everyone we worked with did a wonderful job in assisting us, explaining things clearly, and just being overall very helpful. The packing crew and loading crews were very good; they were respectful, hardworking and did an excellent job. Our driver, Richard, was amazing. He had a calm, positive attitude. Nothing upset him. He communicated continually with us while loading, traveling to our new residence and while unloading. We couldn’t have asked for a better driver.
My estimator, Jim, was so very patient with me and his follow up was always timely. He was extremely helpful in making some very difficult decisions. He explained the move process and the end result was exactly what he had communicated to me.
I was also very impressed with the driver and his crew. Lenny was very patient with me, as I interrupted him numerous times with questions and concerns. Each of them were a pleasure to interact with and did an excellent job. Extremely professional, courteous and efficient. Everyone provided EXCEPTIONAL CUSTOMER SERVICE.
Everyone on the crew was fantastic! Out of our 4 moves this was by far the easiest, and I believe a lot of that had to do with this crew.
What a wonderful experience. We were very pleased with the estimate and the attention to communicating with us during the whole process. The driver was exceptional in every detail when it came to supervising the workers, pleasant personality, keeping us informed, and when to expect our delivery within reason. The driver and his helpers that loaded the truck in Arizona and the helpers in Florida were a tribute to your company. That was not an easy job. The day of delivery the weather was horrible with winds and rain. They acted as if it was just another day and took care to protect our home while moving the furniture. The crew was great, from packing the furniture into the truck and then the crew who unpacked the truck. Exceptional work ethic and gave 100%. Very happy and it made a very stressful situation into a pleasant experience. We thank you.
Our move coordinator Alicia provided great explanation of the moving process and was always available when needed.
Our driver and mover Bob was a pleasure to work with. He handled all our belongings with care and was able to answer any questions we had. Our belongings were delivered to our new home a week ahead of schedule which was also wonderful! Thanks Bob! We’ve never used a moving company before on any of our other moves. We had a really positive experience using Dircks and will definitely recommend to friends and family.
Our drivers, Dan and Odalys, worked very hard to meet changing needs and had excellent communication with me during the entire process. My wife and I thought they were awesome!
Great crew, very well lead. No problems, very happy with the service. Everything wrapped, kept safe, zero damages, zero problems. Everyone did an amazing job.
I would like to thank my move coordinator Alicia and my driver Cristian for making my move hassle and stress-free. Alicia always answered my emails very quickly and was able to accommodate my move on short notice. Cristian was very professional and friendly, and was kind enough to bring my things over a day early which was awesome. Great service! Everything went very smoothly and in a timely manner. Very grateful for the amazing team that made my move very easy. Overall, I was very satisfied with everyone’s help and effort and I definitely plan on recommending this company for any friends needing this service. Thank you!
Mike Tull was my estimator. He was “spot on” with the estimate. He was thorough, listened to my concerns, and was very professional when explaining all the areas Mayflower could assist me in my relocation. I could not have asked for better. As for my coordinator, I have never come across more than one other person in my lifetime, who was so willing to go way beyond the required expectations to assist me in such an emotional time. Sina was with me, step by step! Without her support and reinforcement, I could not have been as successful. Both she and Mike are two people you should always have on your staff!
Anthony packed my boxes. He was as careful with my possessions as I’m sure he would have been with his own. I am happy to report he was willing to go the extra mile to make sure my “high value” items were well wrapped and packed. Any questions or concerns I had, he answered flawlessly.
The driver explained everything regarding the inventory. A nice improvement from past moves. He was interested in loading my belongings so no damage would occur. His co-worker was also very protective in organizing and loading as the driver instructed. Before leaving my home after loading, I was escorted throughout my home making sure everything that should go was going! Job very well done!
Overall, Mike worked with me via telephone and computer during some trying times for me. Sina is an angel for sure. It would take me an hour to write all the kudos for her. She understood the difficulty of my move for me and assisted me in so many ways…I doubt I could have succeeded without her. She is definitely a star employee! See that she always stays with your company! As for Anthony, the packer, and the driver and his co-workers, they all did a wonderful job and I definitely feel fortunate to have had the whole crew work with and for me.
Ron, the driver, was very careful to explain the process, and my son and I were very impressed with the friendliness and helpfulness of the driver and delivery. The crew arrived on time and were very careful, professional, and personable. Steve, the estimator, Sarah, the move coordinator, and Ron, the driver, were all very personable, professional, and thorough – great folks.
We couldn’t have asked for a better experience in moving. From start to finish, every person involved was courteous, friendly and instilled us with confidence in their ability to move our entire household from Arizona to Washington. We talked to Kathy to coordinate the move… lovely person and explained the process well. Mike came out and did the assessment of our belongings to be moved… very friendly and quite accurate. Sina kept the move on track and made sure everything was going according to plan… very nice to talk to, very personable. Eddie was our driver and was absolutely great! His teams for loading and delivering were all so good at their jobs, making it look easy, very affable and thoughtful people. We would highly recommend Dircks Mayflower to anyone looking for the best moving company. Thank you!
Sina was great to work with. The guys unloading were exceptional.
Jim Tate did an excellent job in the coordination of our move and Julie also provided great assistance. They provided excellent communication, and Jim was the ONLY one out of three quotes that responded back to me after presenting a quote…never heard back from the other two company reps at all (to this day!). Julie also would call and check on things…contact was exceptional!
Bob, our driver and coordinator of the actual move, was great job, absolutely great!!! He was fantastic in keeping things going and organized. He also helped pack up items the day before! There were some things I was uneasy or uncertain on how to pack, and he just got it done for me. He was fabulous!! He even came back the next day as I forgot a few items that I was almost in tears about. So caring! I also appreciated how he would tell the crew to take a break now and then too, which is important in caring about your crew!! Bob is very considerate and I really enjoyed working with him. He is friendly and chats, but he keeps a steady pace and on track. Highly recommend him to anyone!!!
Dircks Mayflower is an outstanding company and anyone involved in our move should receive special recognition. Great timing on delivery also; we arrived in town on Sunday late afternoon and Bob was here to deliver on Monday morning! We did not have to wait a week or two to get our things. Couldn’t have asked for better!
My driver Mark was exceptional. And Debbie Hickey did an amazing job with the front part of this move. Definitely would recommend.
Sina was very nice and kept me informed of everything that was happening. She kept in touch while the packing and unloading were going on to make sure everything was going well. Tony and Tony were very, very nice and professional. I felt very comfortable with them being in my home and they did a great job packing my things.
Definitely would recommend. Everyone did an excellent job. Very pleased with the entire experience. Everyone was very pleasant and worked very hard. The driver was an excellent leader. He kept the teams motivated and on schedule on both ends. Our belongings were treated with great care. Christine, our move coordinator, was very helpful, responsive, and accessible. Exceptional service in all areas. Thank you.
The team at Mayflower was top notch from the very first meeting. This was our first move by professional movers and we were very impressed with the experience. Our driver Michelle and her entire team went above and beyond. I would highly recommend the entire team with Dircks Mayflower. Thank you for getting all of our belongs to us with nothing broken or damaged and on time.
Ed McBride, the driver, and Jack, his assistant. These two are beyond awesome, professional and caring. I was unraveling from the stress and Ed reassured me, and supported me through the entire process. They made it all possible. Finding caring individuals like this in the industry is not a common occurrence. Please recognize them for the wonderful way they take care of people during this very stressful event in one’s life. Thank you Ed and Jack!
Definitely would recommend. Our team was great! They handled everything with care and were friendly as well as professional. Logan and Lillian McCaskill were outstanding!
A “BIG” thank you to the Mayflower team and especially the AZ Dircks’ moving staff. From the beginning of the process the Dircks’ staff was accessible, keep me informed and provided timely updates. What a professional company. Thanks to my Dircks’ team of professionals who made the move from PHX – NYC a hassle free experience. Thank you—Steve Hook, Kathy Fitzpatrick, & Sina Mcmahan–You are the best in the business…
Definitely would recommend. From start to finish first class job with ALL people involved!
Eddie and his team were superior professionals and made the moving experience a pleasant one for us. The entire crew went above and beyond exceeding our expectations. I can’t say enough good things about them. They all deserve recognition.
Alicia Tobin with Dircks did an excellent job of handling the logistics of my move. She was responsive to questions and was showed great professionalism. I was very worried on how all of this would play out. I was surprised on how easy it was for me and how good of a job everyone did. Thank you.
Definitely would recommend. Christine Witt was extraordinary! She made my move one of the least stressful events in my life. I appreciated all of her help and time she took to make sure all my concerns were addressed and questions answered.
Perfection is the only way I can describe it, moved steadily and rapidly, a very special care of handling precious collectibles!! We have used Mayflower to move us THREE TIMES and if we have ANOTHER one, it will be your team! They were most helpful, packed our things with precision, nothing was damaged, nothing lost, kept us up to date on computer with the progress of the move. We think this is our final destination but, if we need another one, it will certainly be your team!
They were AWESOME! They made our move SO easy and comfortable…a HUGE thanks!!!
It all started with Alicia, she gave me the care and consideration of the highest standards! She kept me informed as my truck and car came closer to my destination, and checked in with me upon its arrival. I truly couldn’t have asked for a more courteous and professional person. Jerry was outstanding!!! He was very polite and always helpful in every way I could possibly expect. If it wasn’t for Alicia and Jerry my move could have been very stressful, as it has been in a previous move using a different company. Instead it was a completely smooth experience with very nice and professional people!
I hope you will recognize Alicia and Jerry for their exemplary contribution to your company!
Excellent, excellent, excellent experience from the very beginning! Everyone was extremely professional and helpful on all aspects of the move. Steve, Sara, Neava, John, Allan, Jose & Michael a big thanks for your hard work and help taking the stress of moving us out of our house. Dircks will be placing our items in their storage warehouse and I definitely have peace of mind that it will be cared for!
Lillian and Logan were very professional and helpful and made us feel like our belongings were in good hands and that they would take great care of everything that was loaded onto the truck. We were very pleased to have hired Dircks Mayflower Movers and would highly recommend them. They were recommended to us by a realtor in Scottsdale who had also used their service and still talks about them many years later.
Our consultant, Steve Hook was beyond excellent. He is one of a kind. Sarah Reichley, our customer service rep was extremely calming, caring and helpful. Definitely would recommend!
The truck driver, Logan, and his wife, Lillian, were amazing! They called us and kept us informed about their arrival times throughout the process. Logan was wonderful, going above and beyond to make sure that everything was packed carefully. He personally inspected the protection that the loading crew had put down and was consistently very proactive about protecting our belongings and our house. He spent extra time on move-in day to make sure every piece of furniture was exactly where we wanted it. He even helped to tighten the bolts in our chairs and other furniture to make sure it was ready for use. I can’t say enough about Logan and Lillian – they were always conscientious and kind! Perfect!
It all started with Alicia, she gave me the care and consideration of the highest standards! She kept me informed as my truck and car came closer to my destination, and checked in with me upon its arrival. I truly couldn’t have asked for a more courteous and professional person. Jerry was outstanding!!! He was very polite and always helpful in every way I could possibly expect. If it wasn’t for Alicia and Jerry my move could have been very stressful, as it has been in a previous move using a different company. Instead it was a completely smooth experience with very nice and professional people!
I hope you will recognize Alicia and Jerry for their exemplary contribution to your company!
“I was exceptionally impressed by the professionalism and the extremely helpful nature of each and every one of the staff that I had the pleasure of dealing with. This was by far the best moving experience that I have had in my life. I will definitely recommend Dircks to everyone I know. Your wonderful staff made my move smooth, easy, and even enjoyable! The boxes were well packed, and labelled. The crew did a wonderful job preparing my items for the long haul.
Christine Witt, our National Account Coordinator, did an absolutely exceptional arranging the move, contacting the appropriate individuals, keeping me informed where important, and making everything run seamlessly the entire time. I was beyond impressed by her diligence, and overwhelmingly pleasant nature. She single-handedly made my move successful, and reduced any associated stress and discomfort. I would not hesitate to recommend Mayflower to anyone in the future, and look forward to connecting with your company during my next move. There were two
additional individuals with whom I connected. Tom, Mover John, Mover I am not certain of their names, but they too connected with me prior to moving my items. It was reassuring that there was someone to connect with. They were very pleasant and diligent, as well.Thank you for such Amazing service.”
“Thank you for the help with the move. I appreciate all of your efforts to make it as smooth as possible. Your crew was courteous and efficient. I appreciate the timely delivery and saving me money for the shuttle! You’re highly recommended!”
This is a GREAT company!! I had to relocate for business from Phoenix to Boston and it was a huge change for our family. It is just about as far away from Arizona as you can go within the U.S. That being said, Misty was AWESOME when she called for the phone survey to decide how much space we would need on the truck. Because I was already working in Massachusetts and the time is three hours off, it was difficult for us to connect. She gave me her personal cell phone number and told me that she would take my call after I got off work (which is three hours after she got off work). That small act showed me dedication and professionalism.
I was not present for the packing and loading of the truck but my wife said they did a fantastic job. She couldn’t have been happier. We have moved on our own several times before but after this experience it was proven that money spent on a mover is well worth it! The headache and hassle of packing and moving can really take a toll on a family that relocates often.
Here we are now, a week or so since our belongings have arrived and not a single item was damaged, scratched, or lost. We love Dircks Moving and Logistics and we recommend them for all moving needs!
To Sara Reichley of Dircks Moving & Logistics
“The move is now complete. I want to thank you for all your assistance in making my move as smooth as possible. You responded to all my calls, and there were many, with care and professionalism. No matter what the question or concern you took it seriously. When a few issues arose during the move you responded quickly to resolve them. I appreciate that. I will be recommending you and your company to all anyone who asks for a moving recommendation. Thank you again for all your assistance.”
We have used movers several times in the past and I have NEVER worked with a team like this! They were all very professional, knowledgable, and a JOY to work with!! I would definitely recommend Dircks to other Mayo Clinic employees who are relocating! The company should hang on to this team, as they work so well with each other and give the client a great sense of confidence that everything is handled and will go smoothly!! And it did go smoothly from the very start to the very end. I am VERY impressed and will definitely use Dircks again.
They were EXCEPTIONAL and a joy to have in our house. We thoroughly enjoyed working with them and anything we requested, they were more than willing to accommodate us. They were a real class act. And we loved Ed McBride!!! He is a heck of a guy and takes great pride in his work. Dircks is very lucky to have him………so hang on to him! He’s a real keeper!!
They were the BEST and we enjoyed working with ALL of them!! And like I answered on the last page, we LOVED Ed McBride and how he runs his team. Everyone works hard, but is very happy and glad to be there. He wanted us to be VERY satisfied with the end result, which made the whole move a wonderful experience!
Alicia Tobin (moving coordinator)- I knew she was the one for us after the first phone call. She is very professional, knowledgeable, direct and to the point, which I greatly appreciated! She planned and executed the move flawlessly. And was always available for any questions or concerns I had regarding the move. I feel she is a great asset to Mayflower and they are extremely lucky to have her!! Eddie McBride (Driver/packer/deliveryman) We LOVED this guy, and he actually made the stressful time of moving, a joy!!. He was very professional, but made it all seem easy and nothing was a problem that he couldn’t handle. He was very respectful of his team, and spoke very highly of Alicia Tobin, saying she is the best at what she does!! Alex McBride, James, Scott, Josh, and DJ, ALL did a fabulous job for us and should be recognized for the excellent employees that they are!!!All 5’s, definitely would recommend. Very nice comments about Alicia, Eddie, and everyone involved. Great job!
I just wanted to send a quick note of thanks for your help with our relocation. Our furniture and belongings arrived last Saturday, and while we are still unpacking, we are finally getting settled in. Couldn’t have done this without you and your team!
5 out of 5’s on all survey questions!! Comments: Alicia A. Tobin in Dircks moving in Phoenix, AZ has been exceptional in dealing with our move as well as responding to our queries. She was prompt with her replies and any follow-up related to our move, transparent in her dealings and patient with our queries.
We were very pleased (and more than a little relieved) by the professional service we received from everyone at Dircks. Your company passed all of the red flag tests: an A+ rating with the BBB, only two complaints in 20 years on the DOT FMCA website, an accurate onsite inventory survey, insurance included in the price and a specific delivery date window. Since storage was not required, our household goods were loaded onto the truck only once and off the truck only once for delivery. The crew was so organized, professional and generally awesome, that for the first time after we loaded out, I was not worried about the move. Laura and Chris are incredible assets to your company. They unloaded everything and reassembled the furniture themselves since they didn’t have a New York City crew member to help
We have moved with professional 8 times over the last 20 years. This last move we were asked to make arrangements ourselves , which was a first. I only called 2 big name companies Allied & United. After reading the reviews on their local companies, which were NOT impressive, we decided to look up reviews for local packing companies & stumbled upon Dircks who works with Mayflower.
I was impressed right away with our estimator Jacob. He was timely, professional, caring and personable. I hit lotto though with our packers. They are a senior team at Dirks, Flora & Betty. They were awesome right away. These ladies are hands down by far the BEST packers I have EVER had…Dirk’s needs to pay these ladies way more, loved,loved,loved them. I have been a service oriented manager for a company that demands great service, these ladies were fantastic! I told them we had lost a set of car keys years ago & a garage door opener & they found both items. I left them alone in my home & went to buy them lunch. I have NEVER done that ever. They found money & gave it to me. They were awesome. Nothing I have unpacked has been broken yet, another first. They threw trash away, most movers dump it in a box. They packed with thought & care, which sadly does not happen enough. I can not say enough about them …Flora & Betty are the best = ) !!!!!
Our moving crew was awesome, too. They handled everything in a professional way & were always there Exactly when they said they would be! We had to go to my MIL’s & pick up another item & they took great care if it.
Our items were delivered on the first day of the spread. We LOVED this experience & highly reccommend Dircks!
We had one glitch with the appliance disconnect company Dirks contracyed to disconnect our fridge & washing machine. We ended up having to leave our washing machine, but this was not Dirck’s fault. I suggest disconnecting things earlier than day before so if there is an issue you can be sure to take it with you. Hoestly it all worked out my new washer & dryer are life changing. LOL.
I am writing to share my feelings of complete and total satisfaction with the way Olga was helpful on the visit. She is a consummate professional with a very pleasant personality. She took care of the requests I made prior to my visit, and was very attentive to what was needed during the visit. We even had to make a few adjustments to the schedule while on site and she made those adjustments with ease. It was a complete joy working with Olga and her team on my visit to your facility. She should be commended for the manner in which she represents the best of what Dircks Moving and Storage stands for delivering customer service to the extent that prompts a customer to write a letter is commendable! Great job Olga!
We were very pleased (and more than a little relieved) by the professional service we received from everyone at Dircks. Your company passed all of the red flag tests: an A+ rating with the BBB, only two complaints in 20 years on the DOT FMCA website, an accurate onsite inventory survey, insurance included in the price and a specific delivery date window.
Since storage was not required, our household goods were loaded onto the truck only once and off the truck only once for delivery. The crew was so organized, professional and generally awesome, that for the first time after we loaded out, I was not worried about the move. Laura and Chris are incredible assets to your company. They unloaded everything and reassembled the furniture themselves since they didn’t have a New York City crew member to help.
Everything was delivered on time and undamaged. Being able to track the movers across country, while not necessarily a requirement, was an added benefit to put us at ease through the process.
Having researched many moving companies and read numerous horror stories, I had come to the conclusion there were no good ones, just varying degrees of bad. Your company proved me wrong, and demonstrated the importance of having a reputable and nationally known company.Please extend my compliments and thanks to everyone.
Good Morning Mr. Dircks,
I am writing to you this morning to be sure you know what a wonderful
moving experience we had with your company. My husband works with
Discount Tire and was recently promoted and we are relocating from Tucson.
This was our first relocation with a professional moving company. The
first experience with your company was with Alicia, she was very friendly,
informative and confident. Gives the customer a sense of confidence also!
Everything happened just as she said it would. On “packing day”, Chris,
Bryce and Hurley came. They were so friendly, knowledgable and just made
the experience so “stress” free! They did an awesome job at keeping me
informed of what they were doing and what the next steps were. Everything
proceeded as planned. These guys went above and beyond in helping us. I
really appreciated their experience. I was actually sad when it was time
for them to “leave”! lol I felt such a sense of “comfort” with them
around and their experience! My “first Phoenix friends”! lolJust thought it was important for you to know how the employees you have
are doing such a wonderful job at representing your company. My husbands
company also prides itself with having friendly and knowledgable
employees! So, we can really appreciate other companies that strive for
the same.Thank you again,
A completely satisfied customer,
I just wanted to say thanks for picking up the Honeywell engine. We now have it in our ASU lab and are making plans to use it, teaching jet engines this coming fall semester. We could not have done it without Dirck’s Moving and Logistics providing the pickup and delivery. The engine was a little bigger than I had planned, it weighed about 1200 lbs. and was on a 10 foot frame. Fortunately your driver Don Led was able to work it out and make it fit into the truck. He was also a big help in unloading it here at ASU. Also please thank Kim Watkins for her help In coordinating/scheduling all these activities with Honeywell and your driver. Everything went very smooth and professional. Thanks again Rick for helping ASU get this engine, we appreciate everything you and your employees have done. Cheers.
I wanted to touch base with you now that the move is complete and provide
feedback.The first movers we contacted appeared to be a solid company with a B
rating with the BBB. Two days before the move we found out they had two
company names, and the other name had numerous complaints, including
‘hostage’ complaints, and an F rating with the BBB, which is when I
contacted Dircks. I’m so glad I did.We were very pleased (and more than a little relieved) by the professional
service we received from everyone at Dircks. Your company passed all of
the red flag tests: an A+ rating with the BBB, only two complaints in 20
years on the DOT FMCA website, an accurate onsite inventory survey,
insurance included in the price, and a specific delivery date window. (The
other company ‘thought it would take a couple of weeks’, and was going to
charge us double to have everything insured).Since storage was not required, our household goods were loaded onto the
only truck once, and off the truck only once for delivery. (The other
company planned to ‘shuttle’ to and from warehouses in Phoenix and NYC,
then transfer everything to the interstate moving truck. I’m sure that’s
why they have so many loss and damage complaints).The crew was so organized, professional and generally awesome, that for
the first time after we loaded out I was not worried about the move. Laura
and Chris are incredible assets to your company. They unloaded everything
and reassembled the furniture themselves since they didn’t have a NYC crew
member to help.Everything was delivered on time and undamaged. Being able to track the
movers across country, while not necessarily a requirement, was an added
benefit to put us at ease through the process.Having researched many moving companies and read numerous horror stories,
I had come to the conclusion there were no good ones, just varying degrees
of bad. Your company proved me wrong, and demonstrated the importance of
having a reputable and nationally known company.Please extend my compliments and thanks to everyone.
Your crew this morning, John Montano & Salvador enriquez, did a great job, worked really hard and were very courteous, responsible & professional throughout the move. It was a pleasure working with them and I’d be happy to have them work on
any of our projects again in the future.– K. Jones, College of Liberal Arts & Sciences, Arizona State University
Coordinating person in Arizona (Alicia Tobin) was awesome through out the whole process. Mike Kemp and all the packers were very proffesional with both the packing and the un-packing process and kept in contact with me and were always on time. Mike and his assistant that was with him, as well as Alicia Tobin with Dirck’s. They all made this move as enjoyable as can be.
Steve Hook – Throughly reviewed and inspected my goods. Great follow through and Follow up. Estimated cost were on target. Sara Reichley coordinated the move and communication from Sara was proactive. She always contacted me first, I never had to call for status. Sara kept me fully informed & updated. Logan and Lillian – Driver , inventory and packing performed excellant and sincerly cared about our belongings. Fantastic job by the entire Dircks Team
Special thanks to Sara Smith-Reichley, Logan McCaskill and Stephen Hook.
John Osborne driver and leader of load and unload crew. Professional, on time and very helpful. Many updates to us during whole process.
5s all down the line! Nice work Alicia Tobin and John Osborne!
Julie from Dirks is awesome! She was the reason our move went as well as it did.
Julie Hankins Was one of the best at providing customer experience that I have had the pleasure of working with. I expected Mayflower to be professional and had high expectations however, she knocked it out of the park and would be an asset to any company.
Splitting the delivery was not ideal but the original driver was excellent at pickup trying to ensure we had what we needed on the first truck.
Wow! Awesome comments and perfect scores on this one. Great work Julie Hankins, Jim Tate and Leonard Erickson.
The entire packing crew in Scottsdale home was outstanding! The lead gentleman was very professional as were his packers. Top notch!!!!! Thanks to the hard working Dircks employees: Sara Smith-Reichley, Stephen Hook and David Carr.
Alicia Tobin took excellent care of getting all of the paperwork taken care of and I felt that I could call her with any questions regarding our move. Our driver Hank was amazing! He was very professional, and made sure to let us know every step of the way what the status was of our move. He called several times while driving our belongings across country to give us updates, there was a big storm so that gave us peace of mind while traveling to our new home. I would definitely recommend your services to anyone making a big move. Moving across country is stressful and you made it that much easier for us to get settled. Thank you!
Comments About Loading Services:
We felt the driver, Jerry, and his assistants really cared. They were very accommodating and considerate.Comments About Consult:
We really enjoyed working with Mr. Jim Tate and Julie, everything worked like clock work. Great company to work with.Comments About Loading Services:
Jerry and his crew were excellent!Overall Move Performance
5 (Excellent)
Willingness to Recommend
Definitely would recommend
Special Recognition Comments
Jim Tate Julie Jerry
Great service! This is our first move with a moving company and it couldn’t have been smoother. Anytime I had a question, my call or email was immediately answered. Juli would call occasionally to check up on status.
Great job packing our mirror and large framed photo. Packed everything well
Juli Hankins- moving coordinator, kept me informed, answered questions Michael Tull-surveyed house, very helpful explaining process.
Alicia Tobin was my point of contact throughout my relocation process and she was phenomenal in keeping me informed and helping me throughout. I am sincerely grateful for having her to help me through this huge process of moving across the country! Also, though I don’t remember their names, all of the people I encountered during my move both in Florida and in Arizona were exceptional. Thank you for making a normally very stressful process practically stress free!
Comments about delivery service:
Great group of guys…very friendly and had all of my belongings in my new home quickly and damage free.Comments about packing:
They were friendly and very quick, yet handled everything with care.
Eddie McBride and his team did a superior job. Our move was flawless. I would recommend them to anyone.Eddie and team on the packing, move and unpacking and and Steve Hook on making all the arrangements. Sara Reichley called me continuously to check on our move and she was very good as well. Once again, Eddie and his team were fabulous. I’ve moved 9 times in the last 20 years and they were the best I’ve experienced.
Jake Nicol , Moving Consultant, was very professional, very through on his quote, knew what he was doing. He always returned calls. Was very patient when I was undecided on what was being moved….Mayflower is lucky to have Jake represent them…. Sara Reichley, Move Coordinator, was always very helpful when ever I called. When there was a situation that arose because of my Bank not being in a close location to my home, she helped me, with many phone calls, finally figuring out how to solve the problem….Mayflower is also lucky to have her represent them.. Eddie Amador, Owner/Driver: was very careful with all my belongings. He treated them like his own and I appreciated that. I was confident that he would deliver everything and in a timely matter. He represents Mayflower well and Mayflower is lucky to have him. These 3 people mentioned are all very professional and should be highly commended….
Thank you for your assistance on our move to Arizona as well as the moves of items to Illinois and Chicago. All four deliveries went flawlessly. Your coordination and the work of the movers (Jim and Debra May) was professionally done. Everyone who helped was courteous and helpful. My Husband and I had previously had a very negative experience with another moving company. You and your team made it look easy! We sincerely appreciate your efforts and will highly recommend you to others.
So, I was moving back to Michigan and needed a professional moving company to get my stuff across the country. I got a total of four quotes, and decided on these guys. I had Jacob come out to my apartment to look at my stuff and do a walk through with what I was going to take and how much it would cost.
Jacob was awesome! Aside from giving me a reasonable quote, he was totally professional and had a really warm friendly demeanor. The whole thing took about an hour, and he gave me a few options of how I wanted it shipped. I decided on the crate containers, which came with $10,000 insurance on each one that I used. I only needed two, and that worked out perfectly! He was right on. He emailed me a quote and after I was ready, I scheduled my move with him.
The guys got to my apartment about a half an hour after they told me they would, and they were so awesome! They had all the tools they needed, like ramps, professional wraps for my furniture and took great care when loading my stuff into the truck. It was about three hours to load, do paperwork, and have them clean up their supplies when they were done. Overall a very positive stress free experience.
The office also called while we were loading to make sure everything was going as planned and to see if things were okay. I was also able to schedule my delivery when it got into town, and again, they were there within half an hour of their expected scheduled time. Three guys showed up and unloaded my stuff in no time. Half of it wen inside and the other half is in my moms garage. Guys were efficient, friendly overall really professional and quick.
I would recommend these guys in a heartbeat if you want a reliable moving company that is trustworthy and professional. Prices are competitive, and it was an overall great experience. I would use them again in the future.
Ramon Machado, Danny V., Jose C., Victor, George & Jim Tate, all of Dircks. I was involved in a three-way move/shipping and they were wonderful. They all were courteous, considerate and careful in handling my belongings. They were very efficient & did not waste time. I believe they should be commended. Jim Tate was exceptional in providing me weith information relative to moving - he was super.
I wanted to pass along that everyone involved in our move did such a good job. The entire process was a great experience from the communication to the schedulers, to the movers being very nice with our kids as they arranged things in their rooms, to the follow up call to make sure the move was satisfactory. While I’m glad I don’t have to move houses on a regular basis, at least this part of the process was easy.
Tina Statham, Michael Tull, and Bryce Dimattio were the standouts amongst a pretty great group of people. Their communication was superior and much appreciated.
I’m finally up and running so I wanted to THANK YOU again for the ‘over the top’ customer service! The movers were knowledgeable, courteous, and MOST helpful! As I said, I wanted to adopt them all! Many thanks for YOUR help as we hit snag after snag up until the very last minute, and you were able to work with us every step of the way. HUGE THANKS!
Steve, sales. Tina, coordinator, Christian, driver were all excellent! We are happy to say it was a very succesfull journey. 5 out of 5’s on everything!
“Our experience with Dircks has been wonderful and we cannot thank you
enough for the great service Lacy, George, Tim and Shane gave us. I am
happy to have experienced the excellent service from Dircks.”
I would like to extend our sincere appreciation regarding your site visit. Ernie and team were very courteous and efficient with relocating the items! Overall it was a great experience!!
We look forward in working with Dircks on future HIDA projects!
Thanks again,
Steve
Another note to compliment our Dircks Team for another successful weekend,
and if you look at the last month we have moved over 500 people. Please
pass on my thanks to Mike and all of his crew that continuously work to
make our moves seamless. I truly appreciate his passion and commitment to
complete projects week after week. Thanks again!
“I wanted to let you know that the men who have been working on this project since we started have been an absolute pleasure to work with. This is my first time working with Dircks and after the experience that I have had so far with your company, I am very pleased and look forward to doing more business with you in the future. The men who have been onsite at Pinecrest are very hardworking individuals with great attitudes! They have done a fantastic job proving what an outstanding company you are! I would appreciate it if you could pass this information along to their supervisor.”
“We had an overall wonderful experience with our move. Thank you! We were very impressed with the excellent communication and coordination of our move by Juli Hankins. The driver Vance (Mayflower driver) and his two assistants Albert and Kyle who dropped off our items were very good. They took excellent care unloading our items and did an amazing job organizing them in the storage unit. Thank you very much!”
J. & J. Ross sent a letter to our Rick Dircks expressing how happy they were with Dircks team. “All the staff and crew did an exceptional job and exceeded our expectations. We highly recommend Dircks and our Real Estate Agent asked for business’ cards to refer Dircks to all new homeowners. That is how much I ranted and raved about the service. On a scale of 1 to 10… 10 being the highest. Dircks gets 1 million.”
Comments About Consult/Estimating/Coord
We were really impressed with Jim Tate! What a difference between him and the representatives from the two other companies that we contacted!!! We felt so much more comfortable dealing with him and quickly decided that we really wanted him and Mayflower taking care of our stuff. And his assistant, Juli, was very helpful to us, too, right up to the very end when we had a little trouble with the third party people putting the mirrors and arch together at the end. She knew how to get them do what they were supposed to do when they were supposed to do it!Comments About Packing Services
It wasn’t a “packing crew” that packed the few things that needed to be packed at the very end when they loaded—it was the movers themselves that helped us then (Ed McBride, his son, Alex and James, his helper. When we were worried about how to finish up with a few extra items they just had us set them to one side and ended up packing them in a separate box for us. Ed even repaired my wife’s cedar chest when I inadvertently pulled a little piece of it apart. When they delivered it you couldn’t even tell I had damaged it!)Comments About Loading Services
I already told you that they were great!!! Really hard workers who worked quickly, but carefully and who really wanted to protect all of our stuff from beginning to end!Comments About Delivery Services
Windows just “updated” my computer and lost what I had already written here, but I’ll try to do them over. Ed McBride and his son, Alex, were the ones who delivered our stuff. They were fantastic. My wife and I arrived here four days before they did. When I saw the setup here, and how far they were going to have to carry everything from their van to our apartment I was so upset that I actually lost sleep over it, wondering how they’d ever manage it. When they arrived they put my mind at ease and told me not to worry—but it really was an awful job for them. They worked like beavers from 10 a.m. until after 8:30 p.m. but continued to handle everything with great care, right to the very end. I don’t know how they could continue the way they did! They really were amazing!!!!! We were so fortunate to have them instead of someone else!!!!! And the little old lady in the next apartment was so concerned for them that she brought over crackers, a bar of cheddar cheese and Cokes for all of us at about 8 p.m.!Special Recognition Comments
Jim Tate, his assistant, Juli, and the moving crew, Ed McBride and his son, Alex—and James their loading helper should all received “Distinguished Service Crosses” for distinguished and outstanding service!!!!!
I write to thank you for a terrific experience with Dircks Moving and Logistics. Our recent home move went as smoothly as could be expected and a lot of it was tied to the great work of your team.
Each and every one of your team members were very professional and pleasant to work with – Mike Tull, Kathy Fitzpatrick, Tina (last name escapes me), Izzy and the moving team. Our items were handled with great care, on one of the hottest days in recent memory no less.
Hats off to the Dircks team for a great experience!
Your team was moving his family into his new home and he could not say enough about the great service you provided to him and his family. He was not expecting this to go smoothly, and it had done so without a hitch. This is one of many compliments I have received from physicians I have assisted over these past 5 years. You never disappoint, you just amaze me. Thank you both and to your team of movers, please convey my sincere thanks and job well done.
Thank you for your help with the final phase of our moving project. Your crew were most efficient and the move went very smoothly.
I wanted to let you know how pleased I am with the way my mom’s move unfolded last Wednesday. Your team could not have been more accommodating. In particular, Bryce (I think that is his name…he move to AZ from Massachusetts) was so helpful in moving objects back and forth until we felt that they were positioned just right.
Thanks for your help in making my mom’s move as easy as possible. Please feel free to have prospective clients call me. I will be happy to sing your praises!
“We are so pleased with how professional and efficient Eddie McBride was! We could not have asked for a better mover and throughout a tough cross county move, Eddie made the experience so pleasant! We would use him again in a heartbeat! Thanks for all your help!”
I want to express our appreciation for the OUTSTANDING job that your crew of Tony, Justin and Gustavo did in moving us to Prescott. They were extremely professional, attentive, careful / protective with our furniture and with the house and made this move incredibly easy for us. As a crew, and individually, they were efficient, engaging, helpful and just went over and above anything we expected.
My wife and I did not want this event to pass without acknowledging the efforts and professional manner of these three gentlemen. Your company should be very proud of the way in which they performed their duties and represented Dircks. Please pass along our best regards to them.
Our thanks to all for a job extremely well done
I just wanted to extend a HUGE thank you to your driver, Christopher Briscolino.
He recently hauled this order for us and when he got to origin, he contacted us to let us know he was very concerned with how the order was packed. As a result, we were able to connect with the DA to set up a QC person to be on site for the delivery to keep an eye on things and smooth anything over with the customer. The DA’s QC person left me a VM on Saturday, during the delivery to say that Christopher had been great. He assisted the customer with all of her unpacking that she wanted and just really took the time to make sure he was providing a quality move to the customer.
I cannot thank him enough. This is a big account for us and his understanding of that allowed us to react prior to the delivery to provide quality service. Not to mention, all of my interactions with him on the phone were positive and he was extremely helpful in providing appropriate information all throughout this relocation. A huge thank you goes out to Christopher!
I wanted to take the time to tell you that our move from Phoenix to Charles Town went off smoothly and without a single glitch. The moving crew, led by Michael and Linda MacCurry were both professional and personable. My only regret is that I didn’t have them come in prior to the move and pack everything, although they were quite agreeable to pack what my husband and I couldn’t manage to finish. Mike and Linda kept in touch with us along their route to let us know their approximate time of arrival and they pulled the moving van up to our new house ten minutes earlier than they estimated. The two of them almost (and I mean almost) made moving fun. After going through this experience to state that they almost made it fun is just short of a miracle because moving across the country is probably one of the most stressful things my husband and I have done. Thank you Dircks Mayflower for giving us a wonderful mover and for making this difficult task go as smoothly as possible.
My whole move experience with Dircks was awesome. I have nothing but rave reviews for Jason Rauscher and his crew. They were professional and accommodating; and so thoughtful to my mom during loading when it was raining and cold. I cannot thank them enough. I will be filling out the survey with all 5’s!
I spent 12 years in the moving industry and this was the best local move I have ever experienced from start to finish! You should be very proud of all of your personnel! Even after we added additional items to be packed, the crew diligently continued to pack everything with extreme care and a great attitude, We would not hesitate to recommend Dircks Moving & Logistics. Thanks again for the great experience!
The team of people at Dircks made our move as enjoyable as possible. Everyone from your office team to the movers on both sides of the USA was fantastic to work with. Kudos to Chris Briscolino for his attitude and work ethic and the way he explained all aspects of the packing and move to my father-in-law Walter and made him feel comfortable with the cross country move. At 92 years old, moving can be a stressful event and all the Dircks team made it as easy as possible. I would highly recommend Dircks Moving to anyone and told Chris that we would ask for him again if we need to move again, even if it meant Chris had to come back to Boston to help us out! A+ rating from this satisfied customer.
We have moved 4 times and have used Mayflower in the past but this was the easiest move and a thoroughly professional and efficient crew. Mayflower is good, but Dircks is excellent.
I actually had to call Dircks directly to tell them how much I appreciated the kindness and professionalism of their packers. I was so thrilled with how simple and efficient my move was, and it is all thanks to the staff who helped me. I could tell right away that Betty and Flora were experienced and that they would take very good care of our things. I am so thankful for their expert packing!
I just wanted to let everyone know that our driver, Evaristo Sanchez, was wonderful! I can’t stop raving about what a great job he did. I want to tell everyone what a friendly and expert staff they have at Dircks.
Let me preface this by saying that due to some personal struggles, I really needed the understanding and help with this move!
I want to let you know how great it was to work with Mayflower through Dircks Moving & Logistics in Phoenix, AZ. Jim Tate was wonderful; explained everything and was very patient with me! He went beyond helpful! Juli Hankins went above and beyond her duties to take care of any problem, (created by me) to see that my move was smooth! The driver of the moving van, Esteban, was so very knowledgeable as he went about his duties! The loading and packing were extremely well done and in a timely fashion! The delivery was also well done and went smoothly!
Everyone had such a great attitude and went out of their way to be kind and helpful! I am so very grateful! Thank you all for making a difficult situation for me so tolerable! God Bless!
Thank you to the Dircks team for following up by asking how the move went. Your team had a bit of a project here removing the freezer from one of the rooms, but they did a good job. All three of the movers were focused on the task and had pleasant attitudes. Overall they did a great job! Thank you for your help.
The team of people at Dircks made our move as enjoyable as possible. Everyone from the office team to the movers on both sides of the USA was fantastic to work with. Kudos to Chris Briscolino for his great attitude and work ethic, and the way he explained all aspects of the packing and move to my father-in-law Walter and made him feel comfortable with the cross country move. At 92 years old, moving can be a stressful event and everyone from the Dircks team made it as easy as possible. I would highly recommend Dircks Moving to anyone. I told Chris that we would ask for him again if we need to move again, even if it meant Chris had to come back to Boston to help us out! A+ rating from this satisfied customer.
As soon as we finished our move, I wanted to tell everyone that the crew that was here helping us did an excellent job. Not only were they very courteous but they moved very swiftly with care with our items. I can’t say enough about how pleased we were with the crew and their expertise. I would highly recommend them for any job I have in the future and hope that they receive this message as well.
Oscar and Francisco were the best crew I have ever worked with! I am so happy that I used Dircks Moving, and I will definitely recommend them to everyone I know! Thanks for all your hard work making my move as easy as possible!
Thanks for providing a great moving experience on moving day. Bill and the crew were professional, fast, and easy to work with. We had a great experience and wish all the best to everyone at Dircks.
Everyone involved in my move was extremely helpful. I really appreciated your effort to accelerate my delivery in order to meet my needs. Your movers were great and very personable and friendly. Our move was timely, efficient, and there were no breakages. Thanks for all of your team’s hard work.
Thank you to all at Dircks Moving & Logistics. I am so appreciative for your affability and integrity. I work with many people that travel with Hoffman from site to site for Intel builds around the world, and I will keep your contacts for referral to all I can give it to. I am so grateful for all the help in our most recent move.
The crew was extremely professional, respectful and did a great job packing our goods. They are all hard workers and very friendly. Steve has great communication skills, very polite, goes above and beyond doing his job and he’s a keeper! John is a true gentleman, very smart. He did a great job making sure nothing was left unpacked, and handled our goods very carefully. Efrain does a great job staying on top of everything and pleasing the customer! Melissa (Hermelinda) is a sweetheart and a very fast learner. The only reason we knew she was in training was because someone else told us.
Dircks organized my move from Arizona to Pennsylvania in June, 2012. After 8 months, the last box has been unpacked & everything unwrapped! Mayflower/Dircks was fantastic and positive, so thanks to the mover and crew!!!!! If I ever need to move again you will be called, so please tell your bosses about this positive feedback. I’m sorry it took so long but my stuff was in storage until yesterday. And even after all that time, everything was in top condition!
I just got home from helping get my parents set up in their new home at the Assisted Living Complex. I would like to tell you what a wonderful job you and your company have done from start to finish. From the time you contacted me with a quote and information about your company until the time they brought in the last box, I have been very pleased with the service. You were very understanding and patient with us when we started the process and whatever you said you would do, you followed through. The man that packed came in and did his job and was very pleasant. Then there is Dean and his crew. They were awesome! They were prompt and very professional at all times and were very patient while my parents told them where they wanted all their items placed. They would have moved something 5 times if that is what my parents had wanted. They moved quickly and carefully and the job was done in no time.
I would recommend your company to anyone!! Thank you very much for a job very well done.
Our office supervisor, Mr. Rydzewski, is a slightly difficult customer. He had very stringent time constraints and on the Friday evening before our move, he advised us that he was only available for one hour on Monday (the original scheduled move day), and between 10-2 on Tuesday. We called Dircks and Lacy promptly jumped on the case and was able to reschedule for Tuesday between 10-12. There was slight miscommunication on the ETA to the customer and when we called to check on the crew’s arrival time, once again Lacy jumped quickly on the problem and responded with timely updates. Lacy is always a pleasure to work with, and her attention to detail with our “high maintenance” Intel customers, makes my job easier.
Alicia was excellent and on top of every detail & very responsive. Betty & Flora were wonderful and I would recommend them to anyone; they were beyond great! It is unbelievable how well they packed everything. Mark Balazs was amazing with my kids & even gave them a tour of his truck. He hired top notch labor who was excellent & hard working. My Dad was a truck driver for 26 years & Mark has one of the cleanest trucks I’ve ever seen. Alicia, Betty & Flora, & Mark and the Dircks team did an excellent job. I simply couldn’t have asked for a better experience.
I told my realtor she should be referring all her clients to use Dircks for their moves. I had a wonderful experience with Dircks and couldn’t have been happier.
The service was excellent and the personnel providing the packing and loading were very professional, respectful and fast.
Bill,
The move is done. I just wanted to say that Gary and his team were great. They were very efficient and they all had a great attitude. If we have any other moving needs in the future in Phoenix, I would like to use them again.
I could not have been happier with your crew; they were absolutely terrific. You shouldn’t ever break up those 4 guys; they took an estimated 9-hour job and worked their rear ends off and turned it into a 7-hour job and did everything incredibly well. They were like ‘The Four Horseman.’ Thank you for a wonderful experience.
Everything went very well with no issues to report. And by the way, Ernie is a superstar!
First the move and packing from Surprise, AZ. was done professionally and quickly. The gentlemen were courteous and treated our belongings as if they were their own. Also the packing of a large piece of glass and a Tiffany style ceiling lamp were expertly done. Mr. Evaristo Sanchez and his crew did an excellent job. Thank you all!!! I give both crews 10 out of 10 for their service, friendliness and above all their professionalism. I would also like to thank Jim Tate for his help and advice in our packing needs. Again thank you all for a super move.
Alicia, I wanted to let you know our move went perfectly this weekend. Ozzy and his crew were great and very efficient. Thank you again for all your help and for making the transition to AZ an easy one.
Christian Mayo and the crew are doing a great job and are both friendly and professional. Also, Mike Tull gave us a great quote it was a pleasure to work with him.
My move was just perfect. The movers were super friendly and helpful. They packed and transported my goods in a quick and safe way, and delivered so quickly. Over all I could not have been more pleased with the service that your company provided me. Michael Tull was a great help and assistance and the move went without a hitch. The movers did need to get a smaller truck to deliver to my residence because of low height restrictions on a bridge that was accessing the road to my residence. Thank you Michael, Joe(non-Dircks Van Operator) and Jeff, for a job well done. Thank you again!
Per Greg who is the on-site lead, every time Herli Sandoval is on his job, he does a great job. Also, the crew was great today too. Herli is very organized and keeps his crew organized as well.
This van operator, Ed McBride runs a very professional crew. His equipment is well kept and his trailer is very neat; he appears to be a perfectionist.
“We had a great experience with Dircks. Every mover was professional and very nice.”
“We LOVED, LOVED, LOVED Steve Austin & Orlando Glover. They were great, friendly, professional, and just blew us away how wonderful they were. I want their supervisors to know!”
Logan, who led the unloading; I was impressed with his professional leadership of the unloading crew.
We felt the service received from Dircks on our recent move from AZ to MN was excellent. All members of the team did a terrific job and we are very happy with the move and our decision to use Dircks.
My driver was the best. He was so detailed with all my belongings! And during his drive here, we communicated constantly. He was a blast and I would have him move my belongings again!
Driver John and helpers Kevin and Dan were very cordial, friendly, and helpful.
Driver Mark was exceptional. He handled my stuff with care & delivering my stuff in 5 days was a surprise and helpful too. Overall, it was a very pleasant experience.
Ron and John were amazing! They were professional, friendly and got our belongings loaded and delivered in an amazing amount of time! I would request these two again for any move. Above excellent!! Steve Hook and Juli Hankins made the set up extremely easy and called to make sure everything was delivered and ok. Ron and John our loaders and drivers were outstanding. I felt that my belongings were very safe with them. They were great at what they do in a no nonsense kind of way. However, they were friendly as well. Great team all around.
Jim is organized and professional. He coordinated with us on dates and issues - like need for certain packing boxes and packing the storage unit where we had much of our stuff. Otis is an excellent packer. He is very organized and professional. He managed his helpers and the wrapping and loading very well. Otis is obviously a dedicated and conciencious individual. He discussed the scheduled pickup and loading in Phoenix, including the storage unit. This was a life saver. He coordinated the delivery and unloading in Colorado, which made the move so much more organized for us - without hassle. He is an excellent packer, so we knew our belongings were safe and secure in transit. He also instructs his helpers so that loading and unloading is logical and organized. We only wish he could have remained longer to help us put everything away. His friendly and upbeat manner helped reduce the stress of the move.
My mom moved from Phoenix, Arizona to Hastings, Minnesota. Arranging, preparing and finally packing, was a daunting task for my 74 year-old mom. Juli and the folks at Dircks were fabulous at reducing the stress. Juli stayed in contact with me the whole time and responded promptly to my numerous emails. It was such a blessing to me to know that my mom was in such good hands. Everything arrived as scheduled and “in one piece”. The Minnesota Company was wonderful and courteous also. My deepest thanks to all of you at Dircks for all the wonderful service you gave me and my mom. I would, and will, recommend you to anyone who may need your services. Thanks again for all that you do! Sincerely, V. Jablonski
Steve and Julie were very wonderful to work with and accommodating as they communicated with me mostly by Internet while I was out of the country. The packing and unpacking teams were very attentive to detail and a pleasure to work with. I would be happy to recommend any member of this team. Thanks to Steve for going the extra mile to email back and forth outside of expected hours and demonstrating amazing patience. Julie dod a great job communicating and coordinating the process. ALL the movers were wonderful to work with and did their work in great spirit as a team. Thank you!
Best loaders and driver I’ve ever had in many moves. The driver and crew were extremely careful not to get the new carpeting dirty. They were patient and courteous. Chris, our driver, was excellent and he had great helpers in AZ and FL. Steve Hook and Juli Hankins at the AZ office were always easy to contact whenever I needed their help.
Thanks to Rose Kohl for keeping me informed throughout the delivery process and to Michael Tull for walking me through the entire process and responding to questions/concerns in a timely manner.
Just a quick thank you for helping me with the move yesterday. Steve did a great job – and my move team – “EZ”, Jorge, and Pedro – were terrific. They worked non stop to get everything wrapped, moved, and set up. Juli called to check and make sure all was going well and we were on track. They were wonderful and patient, and we actually had a great time. The love what they do, and it shows.
It is always good to have a personal experience to share when people (and agents) ask me who to recommend, and I will recommend you whenever the opportunity presents itself.
Thank you again Rick!
James and Deb, the truck drivers, were in regular contact with us advising when we could expect our belongings to be delivered. The loaders and unloaders at both ends did a really nice job.
Bill and his wife Tina were great. Friendly, helpful, respectful of me and my household items. I think the packers were Bob and Alex and they did a wonderful job also.
We would like to thank you both for the excellent service so far. We managed to get in more than we thought we could. The employees who came round to pack and load our items were professional, knowledgeable, courteous, very efficient and extremely nice people. I would like you to thank them again for me please. We would like to purchase your insurance so could you let me know how I should proceed with that please? Thanks again, we will definitely be recommending your company.
Paul and Donna
I REALLY appreciated that the packers actually labelled every box containing a large framed picture with a decription of the picture so that I could know which picture was which opening the boxes. Brilliant and unexpected move!
Michael & Rose were excellent in dealing with an accelerated move. The driver and his team were terrific, very accommodating. The team was equally as good on the inbound end of the move. Really worked closely with us as we put furniture on hardwood floors to make sure foot pads were place on each piece of furniture. Michael Tull in sales, Rose Kohl in customer service, and Jamil our driver were outstanding.
Jim Tate and Julie were very helpful during our move. They made a difficult task much easier to accomplish. The driver, Chris, is not only an excellent driver, but a very experienced employee.
Kim with Dirck’s Moving in Phoenix was exceptionally professional. Follow up calls to make sure everything that was promised had been delivered upon, giving me her personal cell number in case I had any issues, and very quick responses anytime I made an inquiry were some of her most positive assets! Thank you Kim! And Bob (my driver) was very thorough and personable. He worked his tail off to get the job done both quickly and professionally.
Click this link to see two BBB reviews about our moving services.